Product Information, Item Specialist
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Job Description
Product Information & Item Specialist maintaining item master data, pricing, and product assets for music retailer Ensemble Performing Arts. Supporting merchandising, purchasing, inventory, operations, and e-commerce teams with accurate product information.
Responsibilities:
- Create and maintain item master records according to company standards
- Administer SKU creation and item setup
- Maintain product categorization, hierarchy, taxonomy, attributes, and specifications
- Create and maintain UPC and barcode information
- Maintain vendor information
- Execute MSRP, retail, and cost updates
- Administer scheduled, promotional, and other pricing changes
- Manage product images and digital product assets
- Perform data quality audits and resolve discrepancies
- Maintain ERP item data integrity
- Monitor data accuracy, completeness, consistency, and compliance
- Document and maintain item master procedures and processes
- Collaborate with merchandising, purchasing, inventory, operations, e-commerce, and other departments
- Support special projects and other duties assigned by management
- Provide timely and accurate product information to cross-functional teams
- Identify opportunities to improve data management processes
Requirements:
- 2–5 years of experience in retail merchandising, purchasing, product information management, item master administration, inventory management, or a related field
- Bachelor’s degree in Business Administration, Supply Chain Management, Information Systems, Merchandising, or a related field preferred
- Equivalent combination of education and relevant work experience will be considered
- Experience maintaining large product databases and working with ERP systems preferred
- Strong Microsoft Excel skills, including VLOOKUP/XLOOKUP, PivotTables, filtering, and importing/exporting data
- Familiarity with musical instruments and music retail products preferred
- Experience with NetSuite and Shopify POS is a plus
- Excellent verbal and written communication skills
- Exceptional attention to detail and commitment to data accuracy and consistency
- Strong analytical and problem-solving skills
- Ability to identify inconsistencies, investigate issues, and resolve data discrepancies
- Ability to manage multiple priorities and meet deadlines
- Process-oriented mindset and ability to recommend effective solutions
- Strong collaboration skills and ability to work across departments
- Working knowledge of musical instruments and related products
- Understanding of retail product hierarchies, item taxonomy, product attributes, and item master maintenance
- Ability to learn from and follow experienced colleagues’ guidance and training
- Ability to work independently and contribute effectively as part of a team
- Regular and reliable attendance required
- Required professional licenses: None
Benefits:
- Paid Vacation Time
- Paid Sick Time
- Company-Paid Holidays
- 401(k)
- Health Insurance Eligibility
- Dental Insurance Eligibility
- Vision Insurance Eligibility
- Supplemental Long-Term Disability Insurance
- Flexible Spending Account (FSA)
- Direct Deposit
- Employee Discount
- On-the-job training provided
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