Product Management Intern, End User Experience
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Job Description
Product Management Intern supporting 1Password, a cybersecurity company securing identities, applications, and devices. Researching users and helping deliver improved B2C and B2B experiences.
Responsibilities:
- Develop deep customer empathy through interviews, research, and data analysis
- Work with development and design counterparts to scope and deliver impactful features
- Assist in gathering evidence of problems in the customer base and market
- Represent Product Management in agile ceremonies and other meetings
- Perform research on competition and trends as needed
- Use and help mature Product Management processes and tooling, particularly with AI
- Work on the End User Experience team, supporting daily activities of users across B2C and B2B and the Family Organizer role
Requirements:
- Currently enrolled at an educational institution (e.g. college, university, bootcamp)
- Anticipated graduation date required
- Confidence, willingness to take on new challenges, and ability to see them through to completion
- Humility and willingness to ask questions and learn from mistakes
- Curiosity and interest in improving processes
- Teamwork
- Must already live in and be legally authorized to work in the United States or Canada
- No work authorization, relocation assistance, or visa sponsorship/transferring is offered
- Successful applicants must complete a satisfactory background check
- Bonus: Experience writing and refining detailed requirements
- Bonus: Understanding of general technologies, coding tools, and leveraging AI
- Bonus: Exposure to Pragmatic Marketing or other Product Management frameworks
- Bonus: Personal experience using 1Password or other password managers
Benefits:
- Generous PTO policy — 2.08 days per month (1.5 work weeks per 4 month term)
- Company-wide wellness days (1 per quarter)
- Employee-led inclusion and belonging programs and ERGs
- Remote-first environment
- Peer-to-peer recognition through Bonusly
- 1Password University access and learning sessions
- Monthly internship events and socials
- Travel for in-person engagement, including annual department-wide offsites, team meetings, and customer/industry events
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