Staff Experience Designer
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Job Description
Staff Experience Designer shaping Airbnb’s global products for regional markets. Leading design strategy, systems, and localized experiences across EMEA, Latin America, and APAC.
Responsibilities:
- Support and shape the evolution of the Airbnb platform from a design perspective
- Ensure consistency with and contribute to Airbnb's brand and product architecture
- Partner with Product Managers, Engineers, Data Scientists, Researchers, and Writers to define problems and goals, map user flows, prototype interactions, and launch products and services
- Influence leadership decision-making through a clear point of view and independently define and solve highly complex problems
- Provide indirect leadership and mentorship to designers through end-to-end interaction and visual design
- Anticipate business challenges and independently create product solutions
- Indirectly lead multidisciplinary teams as the de facto creative director of innovative projects
- Build relationships with leaders inside and outside core product teams
- Understand technological, business, and user opportunities and constraints
- Scope project work with Product Managers and engineers and help define design processes and timelines
- Shape Airbnb's international roadmap and adapt global products to regional needs across EMEA, Latin America, and APAC
- Model AI-enabled ways of working and provide senior design leadership
Requirements:
- Bachelor's degree or equivalent combination of education and progressive experience
- 10+ years of experience as a designer/design leader
- Excellent visual and interaction skills and craft
- Ability to define design direction and process and lead others through it
- Ability to accurately scope own work and teammates' work
- Ability to motivate and drive small to medium teams
- Demonstrated ability to help teams navigate ambiguity, set vision, and set strategy for global products
- Systems-thinking ability, including designing for offline experiences
- Experience making complex information, tools, and services easily digestible
- Strong storytelling, presentation, communication, and stakeholder management skills
- Experience designing platforms and systems
- Experience managing and collaborating with research and writing disciplines
- 0-to-1 experience or experience redesigning major elements of product, experience, or service design
- Must live in a state where Airbnb, Inc. has a registered entity
Benefits:
- Bonus eligibility
- Equity eligibility
- Benefits eligibility
- Employee Travel Credits
- Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager
- Reasonable accommodations throughout the recruitment process for applicants with disabilities
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