Product Manager
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Job Description
Product Manager overseeing eCommerce and web platform projects for US technology company. Managing project timelines and collaborating with teams to deliver strategic goals.
Responsibilities:
- Lead the refinement of the vision and strategic goals for MemberNet 2.0 and the modernized sales enablement platform.
- Validate and evolve product direction through user research, industry analysis, and competitive insights.
- Identify and articulate the “must-have” vs. “future opportunity” capabilities — balancing speed-to-value with long-term innovation.
- Conduct structured interviews and feedback sessions with independent retailers and store-level sales teams, internal stakeholders (member support, vendor teams, customer success, training, sales, analytics, IT).
- Map workflows and pain points across both internal users and retail associates.
- Translate feedback into prioritized product requirements and actionable insights.
- Partner with engineering leadership to break initiatives into achievable milestones and sprint-level deliverables.
- Build clear backlog structures, epics, user stories, and acceptance criteria.
- Establish success metrics and measurable value delivered in each release.
- Work closely with engineering, UX/UI, data, and SMEs to shepherd work from concept through delivery.
- Review and validate functionality during build, test, and launch phases.
- Drive documentation, communications, and stakeholder alignment — ensuring clarity on scope, trade-offs, and timelines.
Requirements:
- 5+ years in product management (preferably in B2B SaaS, enterprise tools, retail tech, or internal platforms)
- Demonstrated success modernizing legacy systems
- Proven ability to run discovery interviews and translate insights into user stories, prototypes, and roadmap priorities
- Strong experience driving backlog creation, sprint planning, and cross-functional execution in agile environments
- Exceptional communication skills for stakeholder and technical audiences
- Ability to balance short-term delivery milestones with long-term product strategy
- Experience in retail technology, sales enablement tools, or internal knowledge platforms
Benefits:
- Health insurance
- Flexible working hours
- Professional development opportunities
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