Product Manager
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Job Description
Asesor telefónico remoto atendiendo consultas de clientes Claro Postpago para MDY, empresa transnacional de BPO. Resolución de dudas sin ventas durante turnos de tarde.
Responsibilities:
- Recepción de llamadas para atender a clientes de Claro POSTPAGO sobre sus dudas y consultas
- Brindar atención al cliente; no realizar ventas
- Gestionar la atención telefónica de forma remota
- Participar en capacitaciones pagadas
- Trabajar en turno tarde, con horarios de 2:00 PM a 11:00 PM o de 3:00 PM a 12:00 AM
- Tener descanso entre jueves y domingo
Requirements:
- Secundaria Completa
- Experiencia Formal o Informal en ATC o ventas (3 meses)
- Contar con equipo: computadora o laptop para trabajar desde casa
- Windows 11 PRO
- 8GB RAM
- Internet cableado
- Cámara web y audífonos
- Contar con todas las herramientas técnicas indicadas
- Disponibilidad para turno tarde, de 2:00 PM a 12:00 AM
- Disponibilidad para capacitación de lunes a sábado, de 3:00 PM a 10:00 PM
Benefits:
- Bono de Buena Atención: S/. 200
- Bono Home Office: S/26.00
- Capacitaciones pagadas dentro de la formación
- Pagos quincenales y a fin de mes
- Linea de carrera en corto tiempo
- Beneficio de programas de salud, atención médica gratuita para ti y 5 familiares
- Beneficio de programa de salud mental gratuita con psicoterapeutas especializados
- Desarrollo de habilidades blandas y competencias profesionales
- Contrato por 3 meses directo
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