Product Manager – Bus Operations
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Job Description
Produktmanager*in optimiert Fahrpläne, Ressourcen und Verkehrsläufe für die BVG, die den öffentlichen Nahverkehr Berlins betreibt. Analysiert Busverkehrsdaten und entwickelt kundenorientierte Maßnahmen.
Responsibilities:
- Handle comprehensive analytical tasks to ensure customer-oriented, local public transport plan-compliant, and transport contract-compliant bus services every day
- Develop operating schedules for scheduled bus services, balancing economic and operational considerations
- Coordinate changes to the basic timetable with service planning
- Assess timetable changes in terms of resource requirements and cost-effectiveness
- Analyze factors disrupting traffic operations and derive public-transport-friendly remedial measures
- Conduct traffic situation analyses
- Identify, review, and assess short-term adjustments to bus service capacity based on demand
- Conduct and evaluate systematic surveys to determine transport-related performance indicators
- Respond to customer inquiries regarding planned deviations from the regular timetable service
- Analyze customer inquiries and derive appropriate measures
Requirements:
- Completed training as a skilled transport operations specialist, qualification as a transport and mobility specialist, or comparable several years of professional experience
- Knowledge of the Berlin Roads Act
- Knowledge of the VBB route network
- Knowledge of the German Road Traffic Regulations (StVO)
- Knowledge of Book IX of the German Social Code (SGB IX)
- Knowledge of the Staff Representation Act (PersVG)
- Knowledge of the Berlin State Equality Act (LGG)
- Knowledge of the Ordinance on the Operation of Motor Vehicle Companies in Passenger Transport (BOKraft)
- Commitment, teamwork, interdisciplinary thinking, and persuasiveness
- Flexibility, strong self-management skills, and a high commitment to quality
- Full-time position
- Permanent employment
Benefits:
- Secure, future-oriented job
- Work-life balance (flexible working hours with time off in lieu; up to 10 days of remote work per month)
- 30 days of annual leave plus December 24 off
- €2,100 annual Christmas bonus and €500 annual vacation allowance
- €350 for our health portal in 2026 (including fitness classes and massages)
- Personal travel pass
- Company pension scheme (VBL)
- Employer-supported savings benefits (VL)
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