Product Manager
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Job Description
Product Manager leading Epic/MyChart roadmaps, analytics, and interoperability for Ascension’s nonprofit Catholic healthcare system. Optimizing digital patient access and consumer experiences.
Responsibilities:
- Own and communicate the Epic/MyChart capability roadmap
- Maintain a prioritized backlog aligned with technical configurations, consumer growth, and patient access goals
- Evaluate patient journey analytics and utilization data to identify digital friction points
- Optimize self-service and engagement touchpoints
- Build data-driven business cases and financial impact models for feature enablement, system enhancements, and platform investments
- Author product requirements, user stories, and feature acceptance criteria
- Guide analysts, configuration teams, and deployment partners
- Collaborate with enterprise partners and leaders to integrate MyChart capabilities into the broader consumer digital experience ecosystem
Requirements:
- High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required
- 3 years of leadership or management experience preferred
- Minimum of 5 years of progressive product management experience managing, optimizing, or governing Epic Systems and MyChart platforms in a complex healthcare environment
- Epic MyChart Certification or documented Proficiency
- Deep understanding of digital product management methodologies, product analytics, backlog prioritization frameworks, and Epic Interconnect APIs/interoperability standards
Benefits:
- Eligible for an annual bonus incentive
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Employer-matched 403(b), planning and hardship resources, disability and life insurance
- Pro-rated paid time off (PTO) and holidays
- Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Parental leave, adoption assistance and family benefits
- Optional legal and pet insurance, transportation savings and more
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