Product Owner – Care Coordination Platform
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Job Description
Product Owner managing care coordination platform development at ThoroughCare. Collaborating with teams to ensure product alignment with healthcare provider needs.
Responsibilities:
- Partner with Product Management to execute the product roadmap and ensure alignment with market needs.
- Represent the voice of customers and end users during product planning and development.
- Maintain a prioritized, actionable product backlog with clear user stories and acceptance criteria.
- Translate clinical, operational, and regulatory needs into requirements for engineering.
- Lead sprint ceremonies: planning, backlog grooming, reviews, and retrospectives.
- Provide ongoing clarification to engineering and QA; validate features for release readiness.
- Work with UX/UI and portfolio solution designer to create efficient, user-friendly care coordination workflows.
- Partner with Customer Success, Support, and Implementation teams to incorporate customer insights and support product launches.
- Collaborate with Compliance, Data, and Clinical SMEs to ensure regulatory and interoperability alignment.
- Conduct user interviews, workflow observations, and feedback sessions to identify enhancements.
- Translate customer challenges into scalable product capabilities.
Requirements:
- 2+ years in a Product Owner role within a healthcare technology or SaaS company.
- Knowledge of care coordination, case management, population health, or value-based care workflows.
- Strong Agile/Scrum experience and excellent communication/documentation skills.
- Product Owner certification (CSPO, PSPO, POPM).
- Experience with EHR/EMR integrations, claims data, or interoperability frameworks (FHIR/HL7).
- Familiarity with payer programs such as CCM, HCC, UM/CM, or other CMS/payer VBC programs.
Benefits:
- health insurance
- paid vacation
- 401k
- career advancement opportunities
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