Production Manager – Learning & Development
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Job Description
Production Manager delivering ELB Learning’s eLearning and training projects for enterprise and public sector clients. Coordinating cross-functional teams, budgets, schedules, risks, and government contract deliverables.
Responsibilities:
- Lead client learning engagements from kickoff through closeout or ongoing managed-service delivery
- Adapt ELB Learning's production methodology to each engagement
- Develop and maintain project plans, schedules, budgets, and documentation within Planview
- Monitor project progress and adjust schedules as needed
- Manage scope changes and facilitate change management processes
- Serve as the primary day-to-day client contact
- Lead kickoff meetings, status calls, milestone reviews, and project communications
- Build trusted client relationships and manage expectations throughout the project lifecycle
- Coordinate Instructional Design, Creative, Development, Quality Assurance, and Learning Strategy teams
- Ensure efficient cross-functional workflow and remove project roadblocks
- Escalate risks and issues when appropriate
- Monitor project budgets, forecasts, and resource utilization
- Identify financial risks and recommend corrective actions
- Deliver projects within approved scope, schedule, and budget
- Identify project risks, develop mitigation strategies, and track issue resolution
- Ensure required ID, Creative, Development, and QA reviews are completed before client delivery
- Manage federal, state, local government, and education contracts
- Build and maintain integrated project schedules, Gantt charts, milestones, dependencies, and critical paths
- Prepare monthly status reports and other contract deliverables
- Track project funding and budget utilization
- Support contract modifications and scope changes
- Lead customer status meetings and technical reviews with government stakeholders
- Conduct onsite visits to government and military installations as required
- Maintain documentation meeting audit and compliance requirements
- Lead project retrospectives and wrap-up meetings
- Recommend and implement continuous process improvements
- Support consistent application of ELB Learning's production management standards
Requirements:
- Bachelor's degree in Business, Education, Project Management, or a related field, or equivalent professional experience
- Proven experience managing projects or production within the learning and development industry
- Working knowledge of instructional design principles and eLearning production workflows
- Strong organizational and project management skills
- Experience using project management software and collaboration tools
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong analytical, critical thinking, and problem-solving skills
- Experience working collaboratively with cross-functional teams
- 3+ years managing projects under U.S. Government contracts as either a prime contractor or subcontractor
- Experience producing recurring government deliverables, including monthly status reports, integrated schedules, and executive briefings
- Proficiency using Microsoft Project, Smartsheet, or similar scheduling tools to develop and maintain Gantt charts
- U.S. Citizenship with the ability to successfully pass a federal background investigation
- Ability to travel approximately 25%, including visits to customer sites and military installations
- Familiarity with Learning Management Systems (LMS) is a plus
- Located in Texas, New Mexico, or Oklahoma preferred; strong candidates elsewhere in the continental United States considered
- Active or recently active Secret Security Clearance or higher preferred
- Military service or prior experience as a U.S. Government civilian preferred
- Experience supporting federal learning and development programs preferred
Benefits:
- Collaborative team environment
- Work on impactful learning projects for enterprise and public sector clients
- Exposure to talented instructional designers, creatives, developers, strategists, and quality professionals
- Remote work arrangement
- Approximately 25% travel for customer meetings, program reviews, project engagements, and government or military installation visits
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