Professional Services Engineer
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Job Description
Professional Services Engineer implementing VidiNet Media Asset Management solutions for clients. Collaborating with teams to support delivery and customer workshops.
Responsibilities:
- Contribute to the implementation of VidiNet Media Asset Management solutions in customer environments
- Work with customers to understand requirements and support solution design
- Configure and support media workflows (e.g., ingest, processing, metadata, distribution)
- Assist with system integrations, including third-party media and broadcast systems
- Support REST API-based integrations with external systems
- Participate in system configuration, testing, and go-live activities
- Collaborate with internal teams (Product, Engineering, QA) to support delivery outcomes
- Deliver or support customer workshops, documentation, and knowledge transfer
- Contribute to improving delivery practices and implementation processes
Requirements:
- Experience in Professional Services, Solutions Engineering, System Integration, or similar roles
- Degree in Engineering, Computer Science, or related field, or equivalent experience
- Hands-on experience designing or configuring BPMN workflows is a plus (e.g. Camunda or similar workflow engines)
- Familiarity with media or broadcast workflows is helpful
- Understanding of APIs, system integrations, or web services
- Basic to intermediate knowledge of SQL or data-driven systems
- Experience with at least one programming or scripting language (e.g., JavaScript, Python, Java, C#)
- Exposure to Linux or containerized environments (e.g., Docker) is beneficial
- Familiarity with cloud platforms (e.g., AWS) is helpful
- Fluency in English (written and spoken).
Benefits:
- Health insurance
- Flexible working hours
- Professional development opportunities
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