Project Manager – Digital Marketing
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Job Description
Gestor de Projetos coordenando entregas, cronogramas e SLAs para agência de marketing digital voltada ao mercado americano. Interface entre equipe e clientes, com foco em eficiência operacional.
Responsibilities:
- Manage the flow of digital marketing projects and daily requests
- Build, update, and monitor delivery schedules and deadlines
- Serve as the direct communication liaison between the execution team and clients
- Track operational metrics, service-level agreements (SLAs), and process efficiency
- Identify operational bottlenecks and implement continuous improvements
- Lead regular alignment, progress-tracking, and status-report meetings
- Ensure the organization of data and tasks within the company’s project management platforms
Requirements:
- Proven previous experience in project management, coordination, or operations at marketing agencies or technology companies
- Practical knowledge of project management methodologies, deadlines, and SLA tracking
- Proficiency with task management tools (ClickUp, Asana, Monday, Trello, or similar)
- Proficiency with corporate communication and productivity tools (Google Workspace and Slack)
- Broad understanding of digital marketing processes and deliverables
- Strong organizational, proactive, concise communication, and problem-solving skills
- Advanced or fluent English proficiency
- Experience with client service or operations management focused on international markets
- Previous knowledge of or certifications in agile methodologies
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