Project Manager, EBP Operations
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Job Description
Project Manager driving planning, automation, and workflow integration for Empower’s evidence-based behavioral health programs. Coordinating executive priorities, clinical resources, budgets, and cross-functional delivery.
Responsibilities:
- Translate strategic priorities into structured, actionable operational plans
- Provide leadership with progress updates, risk assessments, and recommendations
- Develop and manage project plans, timelines, milestones, and dependencies for cross-functional initiatives
- Identify risks and roadblocks, build mitigation plans, and drive initiatives through completion
- Manage organizational transitions, including leadership successions and role realignments
- Consolidate fragmented workflows such as contract management, customer billing, deliverable tracking, and workforce resource planning
- Convert existing practices into clear, repeatable, documented processes with defined ownership
- Project manage development of curricula, training materials, and program resources within clinical models
- Coordinate product and resource development from concept through launch across Clinical, Technology, and other teams
- Define success metrics and KPIs and maintain status reports and dashboards
- Support budget tracking, resource allocation, and vendor or contract coordination
- Provide general process improvement and automation support across the division
- Collaborate with Clinical, Finance, Technology, HR, and Sales & Marketing teams
Requirements:
- Approximately 3–4 years in a behavioral health / human services operations role, or comparable experience in project or program management
- Experience building project plans, tracking budgets, and managing risk
- Working proficiency with automation and AI-enabled tools, with demonstrated ability to apply them to streamline processes, reporting, and daily operational work
- Strong organizational, planning, and process-documentation skills
- Comfort working across ambiguous, cross-functional initiatives
- Budget and financial-model literacy
- Clear written and verbal communication with internal teams and external partners
- Experience presenting to senior leadership and executives
- Ability to work independently in a remote environment while managing multiple concurrent priorities
- PMP certification or equivalent project management training/methodology experience is preferred
- Familiarity with evidence-based practice models such as FFT, MST, or BSFT is a plus but not required
- Successful completion of a background check
- Must maintain strict confidentiality and comply with internal data governance and confidentiality policies
- Ability to use a computer, keyboard, and video-conferencing tools for prolonged periods
Benefits:
- Medical, dental, and vision coverage
- Retirement savings
- Paid time off and holidays
- Life insurance
- Reasonable accommodations for qualified individuals with disabilities
- Remote work environment
- Travel opportunities for in-person meetings, leadership offsites, or site visits
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