Project Manager

Posted 101ds ago

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Job Description

Smart Project Manager leading Customer workstream in smart metering program at Pennon Group. Driving customer needs integration and ensuring quality delivery across various brands.

Responsibilities:

  • Take end-to-end ownership of delivery for the Customer workstream
  • Working across all brands amongst the wider Pennon Group
  • Ensure customer needs are embedded into new operating models, service journeys and technology solutions
  • Maintain strong governance, communication and control
  • Develop and manage detailed project plans, milestones, and dependencies
  • Engage and influence a wide range of stakeholders
  • Lead business readiness and change activities for Customer teams
  • Identify, manage, and mitigate project risks and issues
  • Coordinate closely with other programme workstreams
  • Own customer-facing communications for the workstream
  • Ensure delivery meets agreed quality, timeline, and customer outcomes

Requirements:

  • Proven experience delivering complex projects or programmes in large organisations
  • Strong stakeholder management and communication skills
  • Experience working in customer-focused or service-led environments
  • Ability to operate confidently in a fast-moving, change-driven programme
  • Highly organised, delivery-focused, and comfortable taking accountability
  • Experience facilitating workshops and driving outcomes
  • Desirable: Formal project management qualification
  • Desirable: Experience with utilities, infrastructure, or smart metering environments

Benefits:

  • Generous holiday allowance plus bank holidays
  • A discretionary Bonus
  • Competitive Contributory Pension
  • Share-save Scheme
  • Various health benefits
  • Wellbeing support programmes
  • A range of Group Discounts
  • Cycle to Work Scheme
  • Financial support services
  • And plenty more!