Project Manager
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Job Description
Project Manager at ePS Packaging leading large-scale ERP implementations for the packaging industry. Overseeing project delivery from planning through go-live and fostering customer engagement.
Responsibilities:
- Lead end-to-end project management for ePS ERP software implementations, ensuring delivery aligned to scope, timeline, budget, and quality expectations
- Develop comprehensive project plans, including resource estimation, scheduling, budgeting, dependency management, and change management planning
- Manage project execution against approved plans while tracking progress, milestones, risks, issues, and financial performance
- Serve as the primary point of contact for customers, maintaining strong relationships through clear communication and proactive stakeholder engagement
- Provide regular project status updates to internal and customer stakeholders, including progress, risks, mitigation plans, and budget-to-actual reporting
- Identify, assess, and manage project risks and issues, implementing effective resolution strategies
- Control project scope through formal change management processes
- Align implementation projects with customer strategic and operational objectives, policies, and procedures
- Partner with customers to guide and advise on change management throughout the implementation lifecycle
- Lead and coordinate cross-functional delivery teams, ensuring effective collaboration and accountability
- Conduct post-implementation reviews to capture lessons learned and drive continuous improvement within ePS project management practices
- Manage project documentation, deliverable signoff, invoicing processes, and customer understanding of contract terms and scope
- Promote the value of ePS Professional Services, identifying opportunities to expand customer value through additional services or project extensions
Requirements:
- Bachelor’s degree or equivalent professional experience
- 5+ years of experience managing software solution implementations for external customers
- Proven ability to lead complex, large-scale projects from planning through go-live
- Strong customer relationship and stakeholder management skills, with the ability to build trust at all organizational levels
- Excellent verbal, written, and presentation communication skills
- Ability to manage customer expectations while balancing priorities and delivery capability
- Experience with project management tools such as Smartsheet, Microsoft Project, and Jira preferred
- Knowledge of the packaging industry is a plus
- PMP certification preferred
- Fluency in English required; additional European languages are a plus.
Benefits:
- Health insurance
- Flexible working hours
- Professional development opportunities
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