Regional Manager – Orthodontics
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Job Description
Regional Manager overseeing orthodontic practices in the Northeast region for MB2 Dental. Responsible for multi-unit operations and team leadership with significant operational oversight.
Responsibilities:
- Oversee day-to-day operations across multiple orthodontic practices
- Serve as the primary liaison between supported offices and MB2 leadership
- Drive performance in production, collections, insurance aging, and overall year-over-year growth
- Monitor KPIs and implement operational improvements across all locations
- Ensure operational consistency and accountability throughout the region
- Maintain visibility into clinical workflow, scheduling efficiency, and case acceptance
- Utilize Gaidge and remote access tools to monitor schedules and proactively address operational challenges
- Review MTD production, collections, and aging reports and submit required reporting
- Review marketing updates and operational reporting from each office
- Support offices in person as needed to maintain performance standards
- Mentor and support Office Managers and Assistant Managers daily
- Conduct skill assessments and provide structured training using MB2’s training philosophy
- Participate in performance evaluations, coaching conversations, and corrective action processes
- Foster accountability, engagement, and a high-performance culture
- Ensure compliance with company policies and regulatory standards (HIPAA, OSHA, and employment regulations)
- Oversee supply management and operational expense controls
- Attend manager meetings and collaborate with leadership.
Requirements:
- 3+ years of multi-unit orthodontic leadership experience
- Strong understanding of orthodontic clinical workflows and operational systems
- Preferred knowledge of Medicaid insurance billing within orthodontics
- Experience managing multiple practices simultaneously
- Proficient in Gaidge
- Competent in Microsoft Office and Windows OS
- Strong analytical and financial acumen with the ability to interpret KPI reporting and full P&Ls
- Excellent verbal and written communication skills
- Strong relationship-builder with the ability to influence and support doctors and teams
- Comfortable with frequent travel and overnight stays
- Highly organized, adaptable, and solutions-oriented.
Benefits:
- Remote position with required travel of up to 50%
- Operational performance incentives
- Comprehensive training and development programs
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