Release of Information Specialist II
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Job Description
Release of Information Specialist processing medical-record requests for Verisma. Managing HIPAA-compliant documentation, authorizations, and customer support.
Responsibilities:
- Initiate the medical record release process by inputting data into Verisma Software
- Process medical ROI requests in a timely and efficient manner
- Process requests utilizing Verisma software applications
- Support the resolution of HIPAA-related release issues
- Organize records and documents to complete the ROI process
- Read and interpret medical records, forms, and authorizations
- Provide customer service in person, on the phone, and via email, depending on location requirements
- Interact with customers and co-workers professionally and courteously
- Utilize Verisma reference materials to maintain compliance and confidentiality
- Attend required training sessions
- Perform other related duties as assigned to ensure effective department and company operations
Requirements:
- HS Diploma or equivalent
- 2+ years of medical record experience
- 2+ years of experience completing clerical or office work
- Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
- Must be able to work independently
- Must be detail oriented
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