Neuroscience Specialist
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Job Description
Neuroscience Specialist engaging healthcare providers for Otsuka, a global pharmaceutical and nutraceutical company. Promoting approved products, facilitating speaker programs, and informing local sales strategy.
Responsibilities:
- Engage healthcare providers through in-person, virtual, and digital tools
- Offer expertise on products and their approved conditions
- Serve as the primary point of contact for HCP customers
- Direct customers to Customer Service Specialists and other colleagues as needed
- Ensure customer requests are met and solicit feedback on engagement quality
- Facilitate speaker programs
- Organize local provider groups to discuss experiences and outcomes with local/regional leaders
- Elevate opportunities, feedback, and local market insights to the Area Business Lead
- Collaborate with Medical, Market Access, Patient Support, and ecosystem colleagues under appropriate guidelines
- Adjust targeting and call point plans compliantly
- Use customer insights to inform local strategy and business goals
- Conduct proactive outreach on product access, on-label information, and established patient care guidance
- Track progress and uncover opportunities using competitive data, business reports, sales data, and promotional budgets
- Establish near-term territory priorities and business plans
- Educate office staff on payer guidelines and reimbursement procedures
- Deliver balanced office calls and sales presentations using approved materials and technical references
Requirements:
- At least one of the following: 2+ years of pharmaceutical or medical device sales experience; less experience considered for employees who successfully complete the Otsuka ReadyNow program
- 3+ years of business-to-business (B2B) or equivalent outside sales experience in regulated, clinical, or customer engagement experience
- 2+ years of clinical healthcare experience (e.g., Nurse Practitioner, Physician Assistant, RN, or similar) with demonstrated patient-facing, medical education, or therapy-focused responsibilities
- Ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions
- Strong commitment to ethical business practices and understanding of regulatory standards
- Ability to execute business activities in compliance with Company policies and guidance
- Ability to assimilate and communicate complex clinical and product information
- Must reside within a commutable distance of 50 miles from the primary city in the sales territory
- Knowledge of territory and business conditions affecting sales results
- Ability to educate office staff on payer guidelines and reimbursement procedures
- Ability to utilize promotional materials effectively
- Ability to overcome objections and influence prescribing habits
- Ability to identify territory professional groups and network with potential key opinion leaders
- Ability to build relationships with office/practice personnel
- Ability to deliver effective office calls and sales presentations using approved marketing materials and technical references
- Competent knowledge of own products and competition
Benefits:
- Comprehensive medical, dental, vision, and prescription drug coverage
- Company-provided basic life insurance
- Accidental death & dismemberment insurance
- Short-term and long-term disability insurance
- Tuition reimbursement
- Student loan assistance
- Generous 401(k) match
- Flexible time off
- Paid holidays
- Paid leave programs
- Other company-provided benefits
- Incentive opportunity
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