Senior Surgical Onsite Specialist
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Job Description
Senior Surgical Onsite Specialist supporting Medtronic surgical technologies in operating rooms across Madison and Milwaukee. Providing procedural assistance, training, equipment support, and sales growth.
Responsibilities:
- Provide real-time procedural assistance for Surgical Centers of Therapy within the aligned territory
- Offer technical expertise and troubleshooting support for product usage
- Serve as a resource for physicians and surgical teams in the operating room
- Act as a primary customer contact during on-site procedures
- Communicate customer inquiries and concerns with colleagues and the Surgical Account Manager
- Perform equipment and software upgrades
- Conduct equipment fleet audits
- Lead in-service training for physicians, residents, and surgical staff
- Support Resident Labs, MedEd courses, Regional Peer Education, and Continuing Education programs
- Assist with product trials, implementation, conversions, and product adoption strategies
- Maintain accurate surgical product inventory tracking and availability
- Achieve or exceed sales objectives through product utilization and customer engagement
- Secure base business and expand new accounts
- Generate and track leads in Salesforce (SFDC)
Requirements:
- Bachelor’s degree with 3 years of relevant experience
- 3+ years of clinical or B2B sales experience preferred
- Excellent communication and interpersonal skills
- Strong computer skills, including Microsoft Office, PowerPoint, and MS Teams
- Strong drive for results, action orientation, strong work ethic, and career ambition
- Ability to develop and present complex product demonstrations
- For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- Valid driver’s license
- Must reside within the assigned territory and drive to multiple accounts
- Unrestricted U.S. work authorization required at hire and throughout employment
Benefits:
- Competitive benefits package
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan for eligible employees
- Sales Incentive Plan (SIP)
- Training, mentorship, and guidance
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