Senior Learning Technologist – Fixed-Term Contract
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Job Description
Senior Learning Technologist configuring and quality-assuring Canvas and Moodle subject sites. Supporting Australian universities with LMS launches, troubleshooting, media workflows and technical readiness.
Responsibilities:
- Create, roll over and maintain Canvas and Moodle subject sites, master shells and templates
- Configure course settings, cohorts, dates, user roles and access for academics, support teams and students
- Complete technical quality assurance for new and relaunched subjects, including final pre-launch checks, issue resolution and updates
- Ensure LMS functionality, assessment settings, gradebooks, quizzes, groups, permissions and student experience meet university and Risepoint standards
- Manage and update site templates, navigation, page layouts and design standards in partnership with Learning Designers
- Triage and resolve LMS support requests and escalate complex issues to university technology teams or external vendors as needed
- Maintain clear records of support activity, technical issues and resolutions, and communicate professionally with academics and partner teams
- Support video and media workflows, including coordinating video production, review, captions, transcripts and publishing to the LMS
- Deliver technically ready and signed-off subject sites ahead of launch dates
- Ensure clean end-of-term handover with documented records and configurations
Requirements:
- Must reside in Australia
- At least 3 years’ hands-on LMS administration experience, including Canvas and Moodle
- Advanced proficiency in administering and supporting Canvas and Moodle, including course creation, copy and rollover, templates, roles, permissions, groups, assessments, quizzes, gradebooks and visibility settings
- Strong technical quality assurance capability, with experience testing course settings, assessment configuration, user access and end-to-end learner workflows before launch
- Strong problem-solving and troubleshooting skills, with the ability to investigate LMS and learning technology issues, identify practical solutions and escalate appropriately when required
- Experience supporting academic staff and students in an LMS environment and translating technical issues into clear, practical guidance
- Knowledge of learning technology integrations and tools, including Turnitin, Cadmus, Echo360, H5P and assessment settings
- Experience managing multiple subject sites, competing priorities and strict launch deadlines
- Strong communication skills, with the ability to work closely with Learning Designers, external vendors and support teams
- Preferred experience working in education setting, including higher education (universities), EdTech or online programme management (OPM)
- A qualification in education, educational technology, instructional design or IT, or equivalent experience
- Canvas or Moodle certifications are also an advantage
- Experience with Canvas Studio, Canvas course and group-management features, and Moodle category-level permissions
- Familiarity with technical support platforms and ticket queues
- Experience with accessible media practices, including captioning, transcripts and embedding video into LMS sites
- Experience using Workfront, Frame.io and Adobe Creative Cloud tools
Benefits:
- Fixed-term contract
- Remote work arrangement
- Equal opportunity employer
- Diverse and inclusive workforce
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