Relocation Specialist
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Job Description
Relocation Specialist managing Cyprus immigration and relocation cases for Sumsub’s digital trust platform. Coordinating authorities, vendors, employees, and family immigration processes end-to-end.
Responsibilities:
- Deliver end-to-end relocation management for employees, candidates, and family members
- Handle Cyprus cases directly through local authority filings and communications
- Assess case requirements, select immigration routes, set timelines, and process applications through resolution
- Monitor permit expiration dates, identify compliance risks or delays, and track legal updates
- Serve as the main employee liaison
- Manage relationships with external vendors, immigration providers, and embassies
- Coordinate inputs from HR Admin, Payroll, TA, Travel, and hiring managers
- Support overlapping HR Operations tasks
- Maintain immigration records, case trackers, country guidance, and operational checklists
- Drive new-country expansion projects
- Simplify, standardize, and automate relocation workflows
Requirements:
- Proven hands-on experience managing high volume of immigration and relocation cases
- Strong knowledge of Cyprus requirements
- Experience working with immigration authorities and/or external immigration providers
- Good understanding of visas, residence and work permits, registrations and family immigration
- Ability to interpret and apply legislation and official guidance
- Strong case-management and organisational skills
- Ability to manage multiple cases and deadlines
- High attention to detail and strong documentation skills
- Ability to identify risks, solve operational issues and escalate appropriately
- Clear communication with employees, internal stakeholders and external providers
- Fluency in English, Greek, and Russian languages
Benefits:
- Remote-first, trust-based culture
- No mandatory office days or attendance trackers
- Choice of office or coworking space where available
- Flexible working hours
- Birthday holiday
- 10 personal days each year
- Seven sick days without paperwork
- Extra time off around Christmas and New Year
- Role-specific learning opportunities and covered events
- Financial bonuses for marriage and welcoming a new baby
- Fully covered team offsite trips
- Tools and hardware needed for work
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