Sales & Admission Counsellor
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Job Description
Sales & Admission Counsellor role for Accounting Baba, managing student enrolment and admission processes remotely. Responsibilities include handling inquiries, counselling, and coordinating with the Surat branch team.
Responsibilities:
- Manage the complete student enrolment and admission lifecycle
- Handle inbound and outbound student enquiries via phone (Hindi & English)
- Conduct needs-based admission counselling and recommend suitable training programs
- Execute structured follow-ups to move leads through the sales and admissions funnel
- Schedule and coordinate campus visits with the Surat branch
- Drive post-visit engagement to close admissions
- Follow up on fees collection in coordination with the accounts team
- Manage admission documentation and student onboarding processes
- Support training operations with student coordination and batch scheduling
- Maintain accurate and real-time data in Zoho CRM
- Record call outcomes, follow-up schedules, visit status, and conversion stages
- Submit daily activity reports and weekly performance summaries
Requirements:
- 1 Year Experience in tele-sales, inside sales, education counselling, or customer advisory roles
- Fluent in spoken and written Hindi; basic English understanding required
- Experience using CRM systems (Zoho CRM preferred)
- Strong follow-up discipline and target-driven mindset
- Ability to work independently with minimal supervision
- Dedicated home workspace with stable high-speed internet
- Comfortable using digital collaboration and sales tools
- Available for full working hours with camera-on team meetings
Benefits:
- 12 Paid Leaves + Festive Leaves
- Incentives: Uncapped performance-based incentives
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