Sales Engineer
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Job Description
Sales Engineer at FusionTek bridging client needs with technical IT solutions. Engaging clients to provide informed recommendations, ensuring successful project transitions.
Responsibilities:
- Engage in initial discussions as well as discovery sessions with clients to gain insight into their business challenges, technical needs, and expected outcomes.
- Assess and document the client’s current infrastructure, applications, and operational workflows to pinpoint gaps and opportunities for improvement.
- Create tailored, scalable, and cost-efficient managed services solutions that address client requirements.
- Develop and present engaging solution proposals that effectively communicate value, the technical strategy, and associated benefits.
- Collaborate closely with sales, project management, and support teams to ensure that proposed solutions are viable and align with organizational capabilities.
- Investigate and stay updated on emerging technologies, consulting with internal stakeholders to enhance company offerings and services.
- Educate internal teams on new solutions, sales strategies, deployment methods, and how these can be integrated into existing service offerings.
Requirements:
- **Education**
- High School Diploma required
- Bachelor’s Degree in IT related field preferred
- **Technical Skills**
- 5+ years technical support experience in an MSP Environment
- Strong knowledge of desktop and server operating systems
- Deep knowledge of networking concepts and design (IP addressing, DNS, DHCP, VPN, VLANs, firewalls)
- Extensive experience designing cloud solutions (O365, Azure, Azure AD, Intune)
- Familiarity with ITIL frameworks and service management best practices
- Experience with Remote Monitoring & Management (RMM) tools. (Datto RMM a Plus)
- Experience with Autotask PSA a Plus
- Microsoft 365 Certified: Administrator Expert (MS-102) is a Plus
- Microsoft Certified: Azure Solutions Architect Expert (AZ-305) is a Plus
- **Other Skills & Abilities**
- Able to work independently and as part of a team
- Exceptional written and oral communication skills required
- Self-motivated; great communicator, client advocate
Benefits:
- 💰 **Competitive salary**: $110,000 – $125,000 per year
- 🎯 **Quarterly bonus eligibility** to reward performance
- 🏥 **Comprehensive coverage**: 90% of medical, dental, and vision insurance expenses paid
- 📈 **401(k) plan** with 4% company matching and immediate vesting
- 🎉 **Generous time off**: 8 paid holidays + 17 PTO days in your first year
- 📚 **Educational reimbursement** for certification tests and access to company-supplied training resources
- 🤝 **Team culture**: Fun events and opportunities to connect with colleagues
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