Sales Representative, Medical Clinics
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Job Description
Bilingual sales representative driving business growth for Medline Canada in healthcare sales across Quebec. Responsible for managing client relationships and achieving sales quotas.
Responsibilities:
- Develop sales goals and strategies in alignment with organizational objectives and territory targets.
- Successfully acquire new customers/accounts; achieve market penetration across all call points.
- Responsible for meeting or exceeding top-line sales and quota targets each fiscal year.
- Present and sell the company's products and services through daily client visits.
- Assist customers in selecting the products and programs that best meet their needs.
- Establish and maintain relationships with current and prospective customers across the continuum of care.
- Accelerate resolution of customer issues and complaints in a timely manner.
- Capture and communicate customers' needs, issues and interests objectively with colleagues.
- Work with the contracts team and division leaders as needed and proactively on request-for-proposal processes.
- Become a subject matter expert in the assigned sales area through self-initiative and by attending all required sales meetings/training sessions.
- Regularly participate in internal and vendor product training events to stay current on Medline and competitor products.
- Attend trade shows and other sales-related events to promote the company and its products.
- Assist the accounting department with the customer accounts receivable process, as needed.
- Build and maintain relationships with key stakeholders, including clinical and procurement decision-makers.
- Prepare and deliver all ongoing training related to product trials.
- Ensure satisfactory clinical performance of all products by identifying and addressing customer concerns in a timely fashion.
- Serve as the site lead for all procurement and RFP processes to ensure retention of existing business and favorable positioning for new business.
- Provide all required competitive details to support any national GPO RFP, if necessary.
- May be required to maintain the Medline CRM program with all current sales opportunities and contact information; or retain these opportunities in their own files.
- Adhere to the travel and expense budgets allocated for the geographic territory.
- Prepare and deliver effective presentations and proposals, as required.
Requirements:
- 1–3 years of successful sales experience considered an asset, preferably in healthcare
- Proven ability to meet/exceed forecasts, budgets, milestones and timelines
- Extensive knowledge of the medical devices industry is considered an asset
- Able to guide customers through the learning curve of a product/procedure new to routine and complex cases
- Excellent verbal and written communication and interpersonal skills
- Strong organizational skills and ability to multitask
- Capable of handling multiple tasks simultaneously and managing priorities effectively
- Able to work under pressure in a fast-paced, ever-changing environment
- Able to work independently with minimal supervision
- Strong computer skills (Excel / MS Word / PowerPoint)
- Business travel of approximately 25% within and outside the territory
- Advanced French and English language skills (Bilingual)
Benefits:
- Collaborative work environment with highly motivated employees
- Competitive compensation and market-competitive benefits package, including long-term disability insurance
- Employer-matching contribution program for the deferred profit-sharing plan
- Annual employee appreciation week
- Paid personal days and vacation
- Lifeworks® Employee Assistance Program (EAP) — mental, physical, family and financial support resources
- Professional development and training programs
- Open communication with senior management
- Incentives for eligible employee groups, such as home office expense reimbursements and Sylvan Learning Centre credits
- Employee referral program
- Tuition assistance program
- Physical health support
- Recognition programs
- Social activities
- And more!
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