Sales Support Representative
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Job Description
Sales Support Representative working with provided and self-generated leads for veterans' services. Collects documentation, qualifies leads, and provides guidance through the filing process.
Responsibilities:
- The Sales Support Representative shall work provided and self-generated leads to find potential clients that might qualify for the Company’s services.
- The Employee will collect all initial documentation required by the Company and qualify leads based upon the Company’s workflow and guidelines.
- The Employee shall perform daily tasks such as, but not limited to, checking, and responding to emails, scheduling appointments with clients, make solicitation phone calls to potential clients, collect missing documents from clients, review client medical records, formulate a strategy for the clients, provide guidance for client’s pre-C&P evaluation and provide generalized guidance to clients during the claim filing process.
- The Employee is not permitted to work from home unless given written permission by the Company. The Employee understands it will use only Company-provided equipment.
Requirements:
- Less than 1 year
- Customer service skills.
- Attention to detail and excellent follow-up skills.
- Excellent verbal and written communication skills.
- Ability to handle multiple projects, perform well under pressure, prioritize tasks, and meet deadlines.
- Ability to work independently and as part of a team.
- Excellent Microsoft Office skills, including advanced Excel skills.
- Proactive and creative problem-solving skills
Benefits:
- 401(k) Plan
- Medical Insurance
- Paid Holidays
- Paid Time off
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