Sales Training Manager
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Job Description
Sales training manager developing onboarding and advanced programs for Veracyte, a cancer diagnostics company. Leading classroom, virtual, and field training for commercial sales teams.
Responsibilities:
- Execute and help develop the annual sales training plan and strategy
- Onboard new sales representatives through comprehensive training programs
- Deliver annual advanced training for experienced sales representatives
- Collaborate with Marketing, Sales, Medical Affairs, and other Veracyte personnel on training workshops
- Plan, create, and execute classroom, virtual, and quarterly online training
- Develop and update written and video training content
- Lead classroom sales training and coordinate onboarding training calls and ride-alongs
- Ensure training programs address new customers, products, product extensions, and markets
- Conduct gap analyses and update curriculum based on commercial-team insights
- Assess training results and create proficiency and competency assessments
- Evaluate sales representative performance and provide feedback to Regional Sales Directors and stakeholders
- Lead training for new Business Unit employees outside the sales team
- Participate in annual brand and tactical planning
- Obtain MLR approval for training materials and ensure regulatory and compliance requirements are followed
Requirements:
- 7+ years of successful experience in commercial sales training or equivalent medical/biotech/pharmaceutical industry experience
- 4-year degree in business, life sciences, healthcare, education, or related field, or equivalent experience
- Familiarity with commercial medical sales into physician offices in the IVD or LDT space
- Strong knowledge of adult learning principles, instructional design methodologies, and learning technologies
- Ability to conduct both classroom and remote training
- Proficiency with Microsoft Office, including Word, PowerPoint, Excel, and SharePoint
- Proficiency with Salesforce
- Strong project management skills and ability to manage multiple projects and timelines
- Ability to travel 15–25% of the time, depending on in-person training needs
- Strong coaching, communication, adaptability, time management, and strategic agility
- Experience as a Regional or National Sales Trainer or in sales training is preferred
- Experience supporting breast cancer oncology products, diagnostics, or related therapeutic areas is preferred
- Demonstrated experience developing, implementing, and facilitating sales training programs for field-based commercial teams is preferred
- 2+ years of Veracyte experience is preferred
Benefits:
- Competitive compensation and benefits
- Additional discretionary bonuses/incentives may be available
- Restricted stock units may be available
- Career opportunities and opportunities to learn and grow
- Inclusive workforce and workplace
- Recognized as a 2024 Certified™ Great Place to Work® in the US and Israel
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