Security Incident Response Specialist, Fluent Ukrainian
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Job Description
Security Incident Response Specialist at SupportYourApp, handling incidents and coordinating responses globally in a fully remote role.
Responsibilities:
- Full cycle of investigation and coordination in response to security or workflow breaches;
- Direct contact and communication with Clients and stakeholders in the event of a Data Breach;
- Performing Root Cause Analysis, developing preventive measures, and preparing reports for top management;
- Analyzing Client's operational workflows based on incident trends to identify potential threats to the company and developing proactive security optimization recommendations;
- Evaluating the security of software, platforms, and third-party services.
- Assessing new hiring locations regarding data protection standards and security tool feasibility.
- Developing incident management procedures and maintaining the internal knowledge base.
Requirements:
- Proven experience in investigating and handling information security incidents (from 1 year)
- Analytical mindset and the ability to make fast decisions to mitigate incident impact
- Strong self-organization skills and the ability to prioritize work independently
- Understanding of data privacy principles and breach notification requirements
- English proficiency at level B2 or higher.
- Proficiency in OSINT methodologies for investigations
- Experience in the BPO or Customer Support industry
- Basic knowledge of security tools logic (SIEM,EDR,DLP, NGFW, VPN,VDI).
Benefits:
- Providing services during business hours
- Opportunity to cooperate fully remotely
- Inclusive international environment
- Compensation in USD
- Rewards for referring friends
- Balance between project workload and personal time, but also – internal health policy
- Responsive leadership interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
- A culture built on trust, with no time-tracking requirements
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