Senior Business Analyst
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Business Analyst enhancing operational efficiency in utilities and energy sectors. Collaborating with clients on Field Service Management solutions to drive digital transformation and operational excellence.
Responsibilities:
- Engage with clients to understand and document their business processes, needs, and objectives related to field service operations.
- Analyze and translate business requirements into functional specifications for FSM solutions.
- Conduct gap analyses to identify areas where current systems fall short of client needs.
- Collaborate with technical teams to design FSM solutions that align with client requirements and industry best practices.
- Assist in configuring and customizing FSM tools, particularly OverIT's platform, to meet specific client needs.
- Develop and execute test plans to ensure solutions meet specified requirements and quality standards.
- Serve as a liaison between clients, project managers, and technical teams to ensure clear communication and alignment throughout the project lifecycle.
- Facilitate workshops and meetings to gather requirements, present solutions, and obtain stakeholder buy-in.
- Prepare and deliver presentations and reports to clients and internal stakeholders.
- Identify opportunities to enhance client business processes through the effective use of FSM solutions.
- Recommend best practices and innovative solutions to improve field service operations and efficiency.
- Monitor solution performance and suggest enhancements based on data analysis and client feedback.
- Develop training materials and conduct training sessions for clients to ensure successful adoption of FSM solutions.
- Provide ongoing support to clients post-implementation to address issues and optimize solution usage.
Requirements:
- Minimum of 5 years of experience as a Business Analyst, with a focus on Field Service Management solutions in the utilities and energy industries.
- Demonstrated experience in requirements gathering, process analysis, and solution implementation.
- Familiarity with business integration requirements across technology stack (ERP, CRM, CIS, BI, Datawarehouse, etc.)
- Hands-on experience with SQL to access, retrieve, manipulate, and analyze data.
- Strong understanding of utility operations, asset management, and regulatory compliance.
- Excellent analytical and problem-solving skills, with the ability to think critically and propose effective solutions.
- Proficiency in using FSM software platforms; experience with OverIT's solutions is a plus.
- Exceptional communication and interpersonal skills, with the ability to engage effectively with clients and stakeholders at all levels.
- Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
- Ability to travel to client site (domestic and(or) international) as required and defined per project requirements.
Benefits:
- HEALTH & WELL-BEING
- Medical Insurance
- Dental Insurance
- Vision Insurance
- PEACE OF MIND
- Disability Insurance (STD/LTD)
- Flexible Spending Account
- Health Savings Account
- Basic Life/AD&D
- 401(k) plan
- WORK/LIFE BALANCE
- Paid Time Off
- Company Holidays
- Leave of Absence
- Flexible Work Schedules
- ADDITIONAL PERKS
- Employee Referral Program
- Professional Development
- Charitable Contribution Match
Similar Jobs
Business Process Analyst – Mid-level
Analista de Processos de Negócio (BPM) focando em melhoria e automação de processos. Atuação remota com colaboração entre áreas de negócio e TI.
Information Management Analyst
Information Management Analyst at KBR shaping critical missions through data accuracy and operations support. Collaborating on content management and improving data processes for government and commercial sectors.
Business Analyst – Technical Writer
Business Analyst/Technical Writer supporting high-visibility federal missions at LTS. Collaborating on IT projects to meet the needs of Veterans and health care providers.
Business Management Analyst – Accounting
Business Management Analyst responsible for analyzing financial information and preparing reports at Northrop Grumman. Requires a bachelor's degree and 2 years experience in finance or related field.
Senior Business Analyst, ERP
Senior Business Analyst leading ERP projects in a sustainability-focused waste management company. Collaborating with cross-functional teams to optimize Dynamics 365 Finance and Operations across the organization.
Business Analyst – ERP Software Solutions
Business Analyst for ERP software solutions assisting in developing and testing software requirements. Seeking to enhance digital work environments in local government markets.
Business Analyst – Level II, Senior – Sales, Account Management
Business Analyst supporting Partner Management, Sales, and Account Management at USAble Life. Collaborating cross-functionally to drive strategic initiatives and operational effectiveness.
Technical Business Analyst – Customer Service
Technical Business Analyst managing 1st and 2nd level customer support at CREALOGIX. Driving support process improvements and ensuring high service quality for clients in financial technology.
Technical Business Analyst, Customer Service
Technical Business Analyst in customer service at CREALOGIX, enhancing digital banking solutions through customer support and process improvement.
Technical Business Analyst – Customer Support
Technical Business Analyst providing 1st and 2nd level customer support at CREALOGIX in Germany. Collaborating with clients and driving improvements in support processes.
IAM Business Analyst
IAM Business Analyst role at Devoteam in Portugal analyzing identity management requirements and collaborating with stakeholders to deliver effective solutions. Contributing to the positive impact of digital transformation initiatives.
Senior Business Analyst – Financial
Senior Business Analyst at Gainwell improving healthcare clients' operations. Documenting requirements, facilitating meetings, and supporting process improvements in Finance.
Senior Business Analyst – AIOps, Automation
Senior Business Analyst driving automation strategies for TELUS. Leading high-velocity intake and backlog management processes to enhance technical solutions and business alignment.
Business Process Analyst
Strategy and Business Process Analyst creating dashboards and reporting capabilities at Siemens Healthineers. Driving data governance and insights to enable smarter, faster decisions.
Junior People Management Analyst, R&S
Recruitment Analyst at ManpowerGroup focusing on high volume hiring in call centers. Promoting diversity and managing candidate selection processes effectively to identify potential talents.
Bilingual Senior Business Analyst, Web Portal
Bilingual Sr Business Analyst developing user-friendly web portals for TELUS Health. Collaborating with cross-functional teams to deliver actionable solutions for business stakeholders.
Senior Business Process Analyst
Senior Business Process Analyst delivering quantitative analysis for EHRM modernization in a federal consulting role. Leading statistical initiatives and operationalizing data-driven decision-making in healthcare reform.
Senior Operations Business Analyst
Senior Operations Business Analyst driving excellence in third party oversight and process improvement. Engaging in collaboration with TPAs to enhance customer experience and efficiency at Zurich.
Certified Epic Willow Inpatient Solutions Analyst – Install
Epic Certified Willow Inpatient Install Solutions Analyst supporting innovation at OCHIN through technical expertise and collaboration. Resolving complex issues and optimizing processes for healthcare improvement.
Business Analyst Intern
Business Analyst Intern contributing to team success and customer service with independent research. Involved in ongoing projects addressing open-ended research problems.