Business Process Analyst
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Business Process Analyst role at Easterseals Southern California improving operational processes. Collaborating with stakeholders to document workflows and support routine improvement efforts.
Responsibilities:
- Support operational effectiveness through coordination, documentation, and maintenance of business process materials across ESSC.
- Partner with stakeholders across clinical, operational, administrative, and support functions to document current-state workflows, track action items, maintain process records, and support routine process improvement activities.
- Review existing processes and materials to identify gaps, inconsistencies, and opportunities to improve clarity, consistency, and operational efficiency.
- Develop and maintain process documentation, including workflow materials, standard operating procedures, meeting notes, and related reference tools, in collaboration with subject matter experts.
- Coordinate assigned process-related activities by scheduling meetings, tracking action items, maintaining timelines, organizing documentation, and following up with stakeholders on routine deliverables.
- Support cross-functional meetings and working sessions by preparing materials, capturing decisions, documenting follow-up items, and helping maintain alignment on next steps.
- Support implementation of new or revised processes by coordinating communications, updating documentation, and assisting teams with adoption of established procedures.
- Maintain organized, accurate, and current process documentation and related records to support day-to-day operations and ongoing reference needs.
- Partner with operational and leadership stakeholders to support process-related priorities, maintain documentation standards, and assist with coordination of improvement efforts.
Requirements:
- Bachelor’s degree in business administration or a related field required.
- Professional certification in project management, business process analysis, process improvement, or continuous improvement (e.g., Six Sigma, PMP) preferred.
- Minimum of four (4) years of experience in business process analysis, operational improvement, workflow analysis, project coordination, or a related field.
- Demonstrated experience collaborating with cross-functional stakeholders to assess business needs, document current-state processes, and identify opportunities for process improvement.
- Experience in healthcare, human services, or similarly complex operational environment preferred.
- Demonstrated ability to analyze and interpret business processes, workflows, and operational data to identify gaps, inefficiencies, risks, and opportunities for improvement.
- Strong requirements-gathering and facilitation skills, including the ability to engage stakeholders, ask effective questions, and translate complex or varied input into clear, actionable documentation.
- Ability to document current-state and future-state processes, including developing process maps, workflow diagrams, and standard operating procedures.
- Strong analytical and problem-solving skills, with the ability to evaluate information, assess impact, and develop practical, sustainable recommendations.
- Ability to manage workstreams independently, including organizing tasks, coordinating meetings, tracking action items, and maintaining timelines across multiple stakeholders.
- Effective written and verbal communication skills, with the ability to present findings, facilitate discussions, and communicate recommendations clearly to diverse audiences.
- Ability to collaborate effectively with cross-functional teams, including clinical, operational, administrative, and support functions, to foster alignment and shared understanding.
Similar Jobs
Senior Business Analyst – MMIS, Medicaid Pharmacy
Senior Business Analyst supporting MMIS and Medicaid Pharmacy implementations at Gainwell. Collaborating with technical teams and ensuring compliance with Medicaid policies and regulations.
Senior Business Analyst
As a Senior Business Analyst at Gainwell, harness technology to improve health and well-being. Collaborate with clients and teams to meet objectives and enhance business processes.
Lead Business Analyst
Lead Business Analyst ensuring complex business needs are translated into requirements for system modernization. Collaborating with technical teams while working remotely from the United States.
SAP Business Analyst, French
Senior SAP Business Analyst designing and implementing solutions for SAP projects in an international environment. Collaborating with internal and external teams and providing operational support.
Business Analyst
Business Analyst supporting data-driven decision-making in a human services program. Collaborating with operational teams and leadership to analyze workflows and monitor performance metrics.
Advisor, Claims Business Analyst
Advisor Claims Business Analyst supporting end-to-end claims workflow analysis and complex issue resolution. Leverage expertise in Medicaid claims adjudication and data analysis for operational improvements.
Business Process Analyst, Senior
Business Process Analyst on Twilio's Global Workforce Management team. Responsible for operational efficiency in remote contact centers across Colombia.
Analista de Negocios
Analista de Negócios na Spread Tecnologia focado em transformação digital e inovação. Levantando e detalhando requisitos, conduzindo workshops e validando propostas de melhorias.
Regulatory Business Analyst – Regulatory Technology, Contract
Regulatory Business Analyst supporting Global Regulatory Affairs technology initiatives. Experience required in Veeva Vault RIM and regulatory data management.
Senior Financial Business Analyst
Senior Financial Business Analyst maintaining operational excellence in financial systems for a global tech firm. Bridging the gap between finance logic and technical engineering to drive strategic transformations.
Senior Business Analyst
Senior Business Analyst leading project delivery and stakeholder collaboration at TD. Overseeing requirements management and problem resolution for business process changes.
Junior Business Analyst
Junior Business Analyst role at Mind Computing, supporting the Department of Veterans Affairs. Collaborate with teams to gather business requirements and support Agile software development processes.
Junior Business Analyst
Junior Business Analyst supporting Medicare appeals/claims platform through DevSecOps collaboration and Agile methodologies.
PBM Business Analyst
Business Analyst collaborating with business and technology stakeholders to modernize legacy PBM technologies. Key role in defining future-state processes and data flows in a cloud environment.
Senior Business Analyst – Tax One for SAP
Business Analyst Senior at Evertec translating business needs into requirements and communicating with clients. Involves developing solutions in the financial technology sector with a focus on compliance and efficiency.
Management Analyst – Quality Operations
Management Analyst supporting FINDpro operations within the Department of Veterans Affairs. Responsible for quality control, operational coordination, and stakeholder communication in a remote role.
Business Process Analyst
Business Process Analyst overseeing technology implementation and communications at Freedom Mortgage. Ensuring successful delivery and adoption of initiatives in business control operations.
Principal Business Analyst – Pricing and Underwriting
Principal Business Analyst overseeing pricing strategy and analysis for VytlOne's PBM services. Collaborating with cross-functional teams to meet financial objectives and implement efficient processes.
Program Business Analyst – Health Program
Program Business Analyst supporting health initiatives by providing analytical and documentation expertise for complex programs. Assisting with grant administration, compliance, and performance monitoring.
Senior Program Business Analyst, Health Program
Senior Program Business Analyst conducting analysis for state and federally funded health initiatives. Collaborating with workstreams to ensure compliance and reporting excellence with up to 25% travel required.