Business Analyst – Operations
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Job Description
Business Analyst focusing on operational data analysis in e-commerce industry for a company creating innovative solutions. Responsible for improving courier fleet efficiency and supporting budgeting process.
Responsibilities:
- analizę danych operacyjnych i optymalizację floty kurierskiej – będziesz monitorować kluczowe wskaźniki efektywności (KPI) i wdrażać innowacje oraz usprawnienia, które poprawią działanie naszej floty oraz podniosą wydajność dostaw
- wsparcie procesu budżetowania, planowania kosztów operacyjnych i rozliczeń – Twoja wiedza analityczna pomoże nam monitorować finanse oraz poprawiać rentowność operacji
- tworzenie i rozwijanie innowacyjnych modeli – prognozy i analizy rotacji, które będą kluczowe dla zapewnienia optymalnej liczby kurierów w każdym momencie roku
- analizę satysfakcji i wyników kurierów w celu wdrażania skutecznych programów motywacyjnych oraz poprawy ich zaangażowania i efektywności
- współpracę z zespołem operacyjnym i managerami regionalnymi w zakresie analizy danych i optymalizacji procesów
Requirements:
- 2-4 lata doświadczenia w pracy na stanowisku analitycznym, w doradztwie strategicznym lub w dynamicznym środowisku startupowym
- potrafisz prowadzić projekty od etapu analizy po wdrożenie, skutecznie identyfikować obszary do poprawy i implementować rozwiązania zwiększające efektywność operacyjną
- swobodnie pracujesz na dużych zbiorach danych, wyciągając z nich istotne wnioski pomagające w identyfikacji problemów i wdrażaniu optymalizacji
- bardzo dobrze znasz MS Excel/Google Sheets (znajomość SQL oraz Pythona będzie dodatkowym atutem, szczególnie w kontekście analizy danych i automatyzacji procesów)
- potrafisz w jasny i zwięzły sposób przedstawiać wnioski z analiz oraz rekomendacje kluczowym interesariuszom, zarówno pisemnie, jak i podczas spotkań
- swobodnie posługujesz się językiem angielskim (min. B2)
Benefits:
- dofinansowanie karty MultiSport
- opieki medycznej Lux Med
- ubezpieczenia Uniqa
- możliwość uczestnictwa w innowacyjnym projekcie i transformacji obszaru handlowego w Polsce
- sprzęt i narzędzia niezbędne do wykonywania obowiązków
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