Senior Business Analyst
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Job Description
Business Analyst supporting enterprise technology initiatives at IEM. Serving as a liaison among stakeholders, developers, and testers to ensure project success.
Responsibilities:
- Gather and document requirements: Meet with end users and stakeholders to capture detailed business needs and translate them into user stories with clear acceptance criteria.
- Consultative solutioning & dependency mapping: Partner with cross-functional stakeholders to shape solutions, identify upstream/downstream impacts and gaps, and recommend process/UI changes that standardize data capture.
- Write actionable user stories: Create well-structured user stories that provide developers with sufficient detail to implement solutions effectively.
- Support testing efforts: Partner with QA and testers to ensure acceptance criteria are clear and documented.
- Document processes and workflows: Create and maintain up-to-date process documentation, including standard operating procedures, flow diagrams, and technical specifications.
- Develop user enablement materials: (e.g., job aids, quick reference guides, FAQs) To support adoption of new or updated processes/systems.
- Manage project requirements: Track and prioritize requirements across Salesforce, MuleSoft, and AI initiatives.
Requirements:
- 3+ years in a Business Analyst role with demonstrated experience writing user stories.
- Agile methodology: Direct experience working in an Agile/Scrum environment with hands-on involvement in sprint cycles.
- Requirements documentation: Strong track record of gathering, analyzing, and documenting business requirements.
- Agile tools proficiency: Experience creating and managing user stories, backlogs, and workflows in tools like Jira or similar platforms.
- Bachelors level degree is preferred, but not required.
Benefits:
- Comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success
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