Senior Commercial Auto Claims Adjuster
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Job Description
Claims Adjuster managing commercial auto claims for Mobilitas remotely. Evaluating, negotiating, and settling claims with a focus on the Pacific Time Zone.
Responsibilities:
- Manage a large inventory of claims
- Answer inbound calls
- Open claims
- Acquire loss details
- Investigate, evaluate, negotiate, and settle claims for commercial rideshare
- Explain policy, coverage, and appropriate course of action
- Arrange and pay repair, rental, towing, total losses
- Document claim files
- Communicate with all parties involved
Requirements:
- High School Diploma/GED or 2+ years customer service experience in a virtual environment
- 1-2+ years of auto or commercial adjusting/liability experience
- Adjuster licensed for all applicable states or obtain license(s) within 90 days
- 3+ years of prior claims adjusting experience preferred
- Auto physical damage training and/or I-CAR or SCLA enrollment preferred.
- Empathy
- Adaptability
- Time Management
- Organization
- Strong computer navigation skills
- Outstanding interpersonal skills
Benefits:
- Total compensation package
- Performance bonus
- 401(k) with company match
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