Senior Director, PMO
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Job Description
Sr. Director leading Gracenote’s global PMO and gated product launches. Orchestrating multi-region Video, Audio/Auto, Sports, and Platform initiatives for Nielsen’s media insights business.
Responsibilities:
- Lead, evolve, and maintain Gracenote’s Gated Agile PMO playbook from ideation through post-launch evaluation
- Drive change management and enablement training to ensure long-term process adoption and eliminate cross-functional handoff failures
- Host and enforce cross-functional Gate Reviews using objective entry and exit criteria
- Optimize product-market fit, prevent premature commercial scaling, and accelerate time to first closed-won revenue and broad market adoption
- Orchestrate complex, multi-region product introductions across Video, Audio/Auto, Sports, and Core Platform domains
- Enforce tier-based change control
- Establish and run global RAID logs, escalation protocols, and process retrospectives
- Connect Product, Engineering, Legal, Marketing, Sales, CPX, Operations, and Finance
- Align VP/SVP leadership on process compliance and define criteria for executive exceptions
- Build and maintain dashboards tracking program health, milestone delivery, and KPIs
- Deliver operational and strategic updates and risk mitigations to VP/SVP audiences
- Measure post-launch success through adoption rates, ARR ramp speed, and efficiency against the original business case
Requirements:
- 10–15+ years of progressive experience in Program Management, Product Operations, or GTM Management within B2B Tech, SaaS, Data, or Media Technology industries
- Proven track record of building and scaling enterprise-wide Stage-Gate/Agile or similar NPI frameworks across multi-product portfolios
- Strategic, cross-functional fluency across Engineering, Legal, Marketing, Sales, Product, and Finance at the executive level
- Mastery of Gated Agile, hybrid Stage-Gate methodologies, and software development lifecycles (SDLC)
- Strong executive presence and manage-by-influence skills
- Demonstrated ability to constructively challenge senior leadership, manage ambiguity, and drive organizational change
- Knowledge of and success with a Project Management Office for large programs
- Experience successfully establishing and leading project teams, providing guidance and structure
- Relevant certification such as PgMP, PMP, SAFe SPC, or equivalent
Benefits:
- Comprehensive health and wellness plans
- 401(k) with a Nielsen company match
- Generous paid time off policy
- Company-provided vehicle (depending on the role)
- Discretionary incentive/bonus eligibility (depending on the role)
- Potential eligibility for bonuses, equity, or other incentives
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