Senior Director, PMO
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Job Description
Senior PMO Director scaling Gracenote’s global media technology product operations. Orchestrating gated Agile delivery and multi-region launches across Video, Audio/Auto, Sports, and Platform portfolios.
Responsibilities:
- Own, scale, and optimize Gracenote’s global PMO ecosystem, including SDLC and New Product Introduction (NPI)
- Lead end-to-end orchestration of the product pipeline across Video, Audio/Auto, Sports, and Platform portfolios
- Serve as the single point of truth for the plan of record
- Drive cross-functional alignment across senior leadership and enforce governance
- Lead, evolve, and maintain Gracenote’s Gated Agile PMO playbook from ideation through post-launch evaluation
- Drive change management and enablement training across teams
- Host and enforce cross-functional Gate Reviews from Research through General Availability
- Orchestrate complex, multi-region product introductions across multiple domains
- Enforce tier-based change control
- Establish and run global RAID logs, escalation protocols, and process retrospectives
- Connect Product, Engineering, Legal, Marketing, Sales, CPX, Operations, and Finance
- Align VP/SVP leadership on process compliance and define criteria for executive exceptions
- Build and maintain dashboards tracking program health, milestone delivery, and KPIs
- Deliver updates and strategic risk mitigations during weekly operational and monthly strategic syncs
- Measure post-launch success through adoption rates, ARR ramp speed, and efficiency against the original business case
Requirements:
- 10–15+ years of progressive experience in Program Management, Product Operations, or GTM Management within B2B Tech, SaaS, Data, or Media Technology industries
- Proven track record of building and scaling enterprise-wide Stage-Gate/Agile or similar NPI frameworks across multi-product portfolios
- Strategic, cross-functional fluency across Engineering, Legal, Marketing, Sales, Product, and Finance at the executive level
- Mastery of Gated Agile, hybrid Stage-Gate methodologies, and software development lifecycles (SDLC)
- Strong executive presence and manage-by-influence skills
- Ability to constructively challenge senior leadership, manage ambiguity, and drive organizational change
- Knowledge of and success with a Project Management Office for large programs
- Experience successfully establishing and leading project teams, providing guidance and structure
- Relevant certification preferred/mentioned: PgMP, PMP, SAFe SPC, or equivalent
Benefits:
- Comprehensive health and wellness plans
- 401(k) with a Nielsen company match
- Generous paid time off policy
- Company-provided vehicle, depending on the role
- Discretionary incentive/bonus eligibility, depending on the role
- Potential eligibility for bonuses, equity, or other incentives
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