Senior Director
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Job Description
Delivery Director leading Singapore-based operations and multiple projects for Centific, a technology services company. Managing budgets, hiring, project issues, and regional delivery innovation.
Responsibilities:
- Lead location-based operations staff.
- Oversee multiple projects and make high-level decisions on budgeting and hiring.
- Review daily production reports and End of Day Reporting.
- Approve and submit SPM timekeeping records and approve SPM time-off requests.
- Decide on implementation of Lean management.
- Negotiate and approve project budgets.
- Conduct interviews and make hiring decisions for SPM-level positions.
- Address major project issues at all levels.
- Ensure team members complete daily work satisfactorily.
- Assist with RFP generation and project setup with the Engagement Director and SPMs.
- Manage delivery for the assigned region, including cross-leveraging talent between regional hubs.
- Share ideas and innovation with other regional Delivery teams.
- Ensure project requirements are met and drive timely solutions.
- Perform additional duties as required.
Requirements:
- College/University degree.
- Extensive experience with Microsoft Office 365, including Outlook, Excel, and PowerPoint.
- Extensive experience in online communication.
- Basic knowledge of Power BI and internet-based platforms.
- Willingness to work overtime if necessary.
- Remote, office, or hybrid work environment depending on the specific position.
- Leadership qualities, including the ability to give and take feedback, recognize when to delegate, and demonstrate confidence.
- Detail-oriented problem-solving mindset.
- Organized and focused enough to work independently while running a team.
- Extensive management experience required.
Benefits:
- Work-life balance
- Opportunities to enhance skills
- Annual creative film and speech contests
- Weekly office game tournaments
- Inclusive workplace
- Equal opportunity employment
- Work environment free of discrimination and harassment
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