Senior Director – Vice President of Servicing
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Director / VP of Servicing leading the servicing organization for PROVE, a healthcare finance company. Responsible for maximizing recoveries and minimizing losses across financial assets.
Responsibilities:
- The Senior Director / VP of Servicing will ensure PROVE’s interests are protected, recoveries are aggressively pursued, and operations are executed with excellence, professionalism, and compliance.
- Working through PROVE’s servicing team, the Senior Director / VP of Servicing will be responsible for ensuring: PROVE’s lien security interests are properly perfected, including ensuring law firms receive adequate notice of assignment of interests
- Case status updates are obtained from representing law firms at least every 90 days
- New legal representation is secured for dropped or abandoned cases
- Recovery of misdirected funds from third parties
- PROVE’s interests are represented in bankruptcies, probate actions, interpleaders, and other extenuating circumstances
- Achieving fair, strategic, win-win settlement outcomes in line with PROVE’s client-level targets and performance goals
- Driving disciplined follow-through on agreed settlements to convert commitments into actual cash collections
- Establishing escalation pathways and management oversight to resolve stalled negotiations, disputed balances, or complex settlement situations
- Ensuring settlement execution reflects professionalism, strategic judgment, and alignment with PROVE’s broader servicing strategy.
Requirements:
- 7–10+ years of experience in loan servicing, mortgage servicing, receivables servicing, or other financial asset servicing, including 3+ years in leadership.
- Experience with litigation finance a plus.
- Demonstrated success managing high-performing remote teams, including offshore workforce management
- Strong people leadership, emotional intelligence, and ability to navigate difficult conversations with internal and external stakeholders
- Proven experience building processes, scaling operations, and partnering with software/technology initiatives
- Highly analytical with strong quantitative ability
- Advanced Microsoft Excel skills required
- Experience with Power BI or other BI / data visualization tools strongly preferred
- Excellent written and verbal communication skills
- Bachelor’s degree required.
Benefits:
- Exceptional customer service and professional communication in all interactions with outside parties
Similar Jobs
Associate Director, Search
Associate Director, Paid Search leading a team managing paid search campaigns for pharmaceutical clients. Collaborating with internal teams to ensure successful delivery and optimization.
Director of Workforce Management
Director of Workforce Management leading strategy and continuous improvement at Convo Communications. Overseeing workforce planning and execution across interpreting services in North America.
Director of Analytics – Performance
Manage analytics and performance for Swoop's strategic healthcare clients. Leading campaign strategies and insights using advanced analytical techniques and healthcare metrics.
Director of Workforce Management
Director of Workforce Management leading workforce strategy and execution for interpreting services at Convo Communications. Focused on sustainability and operational excellence in a Deaf-owned company.
Director, Industry Intelligence – Editorial
Senior editorial leader for energy infrastructure storytelling at Neara. Responsible for guiding strategic narrative and industry insights for senior leaders.
Director of Construction
Director of Data Center Construction leading execution of AI infrastructure projects. Managing colocation builds and ensuring speed, quality, and project delivery.
Director, Clinical Data Management
Director overseeing Clinical Data Management at Definium Therapeutics, a biopharmaceutical firm. Leading CDM operations and ensuring compliance with FDA and regulatory standards.
Associate Director, Drug Product
Associate Director leading drug product development and manufacturing at CG Oncology. Ensuring robust and compliant deliverables for clinical and commercial programs.
Senior Editorial Director
Senior Editorial Director at MyHealthTeam leading content standards and AI integration. Focus on editorial excellence and team leadership in a fast-growing healthcare marketing company.
Director
Director for DEWALT overseeing North America's tools portfolio, driving growth and product launches. Collaborating cross-functionally to ensure market success and accountability across all channels.
Director, Integrated Planning, Global
Director of Integrated Planning at Deckers Brands, leading global demand and supply planning innovation. Collaborating with cross-functional teams to support supply chain efficiency and strategic initiatives.
Property Claims Director
Agriculture/Property Claims Director leading claims professionals at Reserv insurtech. Driving operational effectiveness and compliance while managing agriculture and property claims teams.
Regional Director
Regional Director at Modern Campus driving business growth through SaaS solutions in higher education. Engaging multiple stakeholders to facilitate digital transformation and enrollment growth.
Director, Education
Director of Education providing high-quality technical assistance and guidance for federal and state education agencies. Leading teams to develop impactful educational policies and programs.
Director, Clinical Development
Director of Clinical Development overseeing clinical studies and research in central nervous system drug discovery. Collaborating with cross-functional teams to design and implement clinical trials.
Area Director – Field Medical Affairs
Area Director leading Field Medical Affairs at Cogent Biosciences, focusing on scientific understanding and engagement in precision medicine. Managing and mentoring MSL teams within the U.S.
Area Director, Field Medical Affairs – East
Area Director leading MSL Field Team at Cogent Biosciences to advance scientific understanding of bezuclastinib. Overseeing and mentoring a high-performing team in field medical affairs.
Director, Pricing
Director of Pricing leading rigorous actuarial work to shape pricing across personal lines portfolio. Partnering with teams to influence strategy and develop pricing tools and methodologies.
Director, Talent Acquisition
Director of Talent Acquisition at Praxis Precision Medicines, transitioning from clinical to commercial. Leading talent acquisition, building commercial teams, and ensuring culture fit.
Director, Continuous Improvement – Americas
Director of Continuous Improvement responsible for leading Lean transformations across manufacturing and supply chain. Establishing strategies and collaborating with senior leaders to improve operational performance.