Senior Knowledge Resource Specialist
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Job Description
Senior Knowledge Resource Specialist developing project-management training and knowledge resources for MTSI, an employee-owned engineering services company. Supporting over 100 projects across three operational divisions.
Responsibilities:
- Design and deliver tailored training programs for project and program management personnel
- Conduct needs assessments across operational divisions and infrastructure teams
- Facilitate workshops, webinars, and one-on-one coaching sessions
- Update training materials to reflect evolving standards and industry best practices
- Develop and maintain on-demand training resources in Gateway and Gateway+
- Develop and maintain a centralized repository of templates, lessons learned, case studies, and project documentation
- Curate and disseminate best practices across a portfolio of more than 100 projects
- Support the PPM Community of Practice and forums for project managers
- Document internal PPMCOE knowledge-resource processes and develop internal training guides
- Collect participant and project-team feedback to refine programs
- Track training effectiveness through participation, satisfaction, tool adoption, and project-success metrics
- Coordinate training schedules, venues, logistics, and virtual platforms
- Maintain training attendance and certification records
- Provide data for PPMCOE reporting
- Lead instructional deliverables, curriculum maintenance, instructional backlog identification, and knowledge-resource gap analysis
- Coordinate live instructional delivery with the PPM Community of Practice
Requirements:
- Bachelor’s degree in business administration, Project Management, Organizational Development, or a related field
- 5+ years of experience in project management, training facilitation, or knowledge management
- Experience designing and delivering training programs, ideally in project management or technical disciplines
- Familiarity with Agile, Waterfall, and PMI standards
- Familiarity with Microsoft Project, Jira, or Smartsheet
- Strong facilitation and presentation skills
- Excellent organizational and communication skills
- Proficiency in knowledge management platforms such as SharePoint and Confluence
- Proficiency in learning management systems such as Gateway/Cornerstone
- Ability to analyze training needs and measure program impact using data-driven approaches
- PMP certification, master’s degree, and Articulate 360 proficiency are a plus, not required
- Occasional travel availability of up to 10%
Benefits:
- New hires accrue 20 days of PTO and 10 holidays per year
- Zero deductible health plans
- Flexible schedules
- Up to $10,000 annual education/training reimbursement
- Company-funded Employee Stock Ownership Plan (ESOP)
- 6% 401(k) match with immediate vesting
- Semi-annual bonus opportunity/eligibility
- Career mentorship programs
- Life and disability insurance
- Optional zero deductible Blue Cross/Blue Shield health insurance plan
- 100% employee-owned company
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