Senior/Lead Product Manager
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Job Description
Lead/Senior Product Manager responsible for delivering product initiatives in B2B payments SaaS. Collaborating cross-functionally to ensure customer satisfaction and business impact.
Responsibilities:
- Define, implement, and manage a scalable product management framework, including scoring and prioritization models.
- Translate business cases and customer insights into clear product roadmaps and execution timelines.
- Partner with P&L owners, engineering, operations, and sales to ensure consistent delivery of customer value.
- Own maintenance of company product roadmap including internal and external views.
- Lead the product development lifecycle from concept through delivery, managing scope, acceptance criteria, and release schedules.
- Write business and technical requirement documents, including user stories, project plans, and user acceptance criteria.
- Coordinate and drive engineering team to deliver high-quality, timely releases.
- Monitor release readiness, UAT outcomes, and post-launch performance to drive improvements.
- Serve as the primary liaison between engineering and internal stakeholders including Sales, Operations, and Fraud Prevention.
- Host regular roadmap reviews and cross-functional alignment meetings to ensure transparency and prioritization.
- Create and distribute C-suite-ready materials to communicate progress against plan, goals, and KPIs.
- Collaborate with marketing and sales teams to support product launches and customer education efforts.
- Define and manage internal and external product roadmaps with input from key stakeholders and customer feedback loops.
- Ingest, organize, and prioritize customer requests and suggestions for future roadmap alignment.
- Ensure the voice of the customer is embedded into every stage of the product development lifecycle.
- Build product solutions that deliver measurable outcomes — especially in security, compliance, automation, and partner/channel integrations.
Requirements:
- Bachelor’s degree required; MBA or technical graduate degree highly preferred.
- 6+ years of progressive product management experience, including leading small (1-3) product teams for enterprise SaaS platforms.
- Proven success defining and launching B2B products with cross-functional teams.
- Strong technical understanding of modern SaaS architecture, APIs, Agile/Scrum methodologies, and the software development lifecycle (SDLC).
- Experience working with or within payments, fintech, AP/AR automation, or ERP-integrated platforms is strongly preferred.
- Excellent written and verbal communication skills — able to convey technical and strategic concepts to both internal and external stakeholders.
- Data-driven mindset; comfortable using KPIs to track product health, customer value, and ROI.
Benefits:
- Competitive salary and equity compensation
- Medical, dental, and vision insurance
- Unlimited PTO
- Remote flexibility with periodic team offsites
- Dynamic team culture with regular engagement and collaboration opportunities
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