Senior Manager, Design
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Job Description
Senior Manager, Design shaping Take 5 Oil Change’s automotive service brand experiences. Leading retail design, creative production, copywriting, and grand-opening readiness for Driven Brands.
Responsibilities:
- Own the look, feel, and storytelling across the Take 5 Oil Change customer experience, from exterior signage to in-bay communication and service cues
- Concept, design, and produce in-house creative work including retail signage, POP, promotional kits, CRM templates, and operational communications
- Partner with Real Estate, Construction, and Field Marketing for on-brand, on-time, fully merchandised grand openings
- Develop and maintain Take 5 design standards for wayfinding, visual hierarchy, typography, and tone
- Write brand-right copy supporting the “Fast. Friendly. Simple.” promise
- Support internal communications, franchisee toolkits, and partner activations with design and messaging
- Collaborate with Field Marketing and Integrated Marketing leadership to align local and national creative
- Build templates, toolkits, and creative playbooks enabling consistent execution by field teams and franchisees
Requirements:
- 6+ years of experience in visual merchandising, retail design, or brand experience; multi-unit retail preferred
- Portfolio demonstrating creative excellence and operational practicality
- Hands-on proficiency in Adobe Creative Suite: Illustrator, Photoshop, and InDesign required
- Proven ability to write smart, engaging copy reflecting brand tone
- Strong understanding of wayfinding, environmental design, and customer flow in service environments
- Experience collaborating with field teams, vendors, and agency partners to deliver consistent execution at scale
- Ability to combine big-picture creativity with hands-on execution
- Bachelor's degree in Design, Marketing, Communications, or related field
Benefits:
- Health and wellness benefits
- Paid time off
- Holiday pay
- Early access to 50% of earned wages through the myFlexPay program
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