Senior Manager, Digital Product – Care Delivery Experience
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Job Description
Product Manager maximizing appointment completions through intelligent cancellation prevention strategies. Collaborating with clinicians and operational teams to ensure product success in healthcare.
Responsibilities:
- Maximize appointment completions via intelligent cancellation prevention strategies
- Communicate complex concepts to influence peers and stakeholders
- Proactively identify user or business needs and recommend innovative solutions
- Deliver incremental user value by having a cross-functional view of the problem
- Develop a clear vision and roadmap with value definitions and measurable output
Requirements:
- Bachelor's degree in business or quantitative field, or an equivalent combination of formal education and experience
- 7+ years of professional experience including 5 years of product experience
- Strong track record of driving measurable business outcomes
- Experience in applying AI and automation to improve real-world workflows and patient experiences
- A strong track record of delivering products and ensuring customer success
- Excellent written and verbal communication skills
Benefits:
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families
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