Senior Platform Product Manager, Digital Messaging
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Job Description
Senior Product Manager defining platform capabilities to enhance customer communications at Autodesk. Driving platform observability and integration while ensuring compliance and performance.
Responsibilities:
- Experience with customer communication platforms, marketing technology, or lifecycle engagement systems
- Define and evolve platform standards for governance and policy across channels
- Drive platform reliability, observability, and deliverability health, ensuring high availability and consistent performance
- Drive integration of external systems such as product usage data, account data, analytics, and ML services
- Ensure strong platform observability and deliverability health, identifying risks and opportunities for improvement
- Conduct market, competitive and trend analysis to inform product opportunities
- Define and own product success metrics and KPIs, and use data to drive continuous improvement
- Collaborate with peer Product Managers, research, user experience design, technical architecture, and engineering to ensure foundational capabilities enable personalization, experimentation, and multi-channel orchestration
- Partner with Legal, Privacy, Security, and regional teams to ensure global compliance and trusted delivery at scale
- Translate long-term vision into clear, actionable platform milestones while managing technical dependencies and tradeoffs
- Communicate platform strategy, risks, and progress effectively to leadership and cross-functional stakeholders
Requirements:
- 7+ years of experience in Product Management, with experience owning platform or infrastructure products
- Proven experience building or scaling global enterprise platforms
- Working knowledge of data governance, privacy, compliance, and trust frameworks in global products
- Experience working closely with Engineering on technical systems, integrations, and APIs
- Experience with AI/ML product integration
- Strong analytical and data literacy skills
- Excellent communication skills with experience presenting to senior leadership
Benefits:
- health and financial benefits
- time away and everyday wellness
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