Senior Pre-sales Solutions Engineer, AV/IT
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Job Description
Solutions Engineer providing tailored AV/IT strategies and solutions for B2B customers at Shure. Driving demand and leveraging technical expertise to address real-world challenges while ensuring customer satisfaction.
Responsibilities:
- Research and identify potential B2B customers who could benefit from Shure’s AV and IT solutions
- Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events
- Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches
- Understand and document customer business challenges and needs through active listening and strategic questioning
- Develop and deliver customized content to educate prospects about Shure's products and solutions
- Lead complex solution design and implementation by delivering tailored recommendations to address end-user needs
- Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle
- Work closely with the sales team, marketing department, customer success, and technical experts
- Maintain accurate and up-to-date records of prospect interactions, sales activities, and performance metrics
Requirements:
- Bachelor’s degree in Engineering, Marketing, Communications, or a related field
- 5 or more years of experience using skills as a seasoned, experienced professional with comprehensive technical knowledge of audio principles and products
- Experience providing audio technical support, audio design, and audio equipment set-up
- Background or experience with 1-2 of the following: Integration, conferencing, or networking
- Understanding of industry practices and/or company policies and procedures
- Excellent communication and presentation skills
- Enjoy meeting and dealing with new people
- Knowledge of audio DSP technology
- Expert troubleshooting skills
- Ability to learn new technologies
- Ability to handle multiple assignments, work independently, and see projects through to successful completion
- Detail-oriented, well-organized, and good time management skills.
- 50% travel annually – including some weekends – is required.
- Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.
Benefits:
- competitive rewards packages to full-time and part-time Associates working 24 or more hours a week
- comprehensive healthcare
- mental health plans
- retirement savings plans
- generous paid time off programs
- employee discounts
- professional development opportunities
- work-life balance initiatives
- employee recognition programs
- volunteering/community involvement opportunities
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