Senior Product Manager, Fraud & Risk
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Job Description
Senior Product Manager owning fraud prevention, authentication, and identity product strategy at Tala. Building data-driven financial security products for global borrowers.
Responsibilities:
- Define and own Tala’s multi-year product strategy and roadmap for fraud prevention, customer authentication, identity, and related risk capabilities
- Identify opportunities to improve fraud prevention across signup, login, account management, and other high-risk customer actions
- Balance fraud prevention with customer experience by reducing fraud losses and false positives while minimizing unnecessary friction
- Translate complex fraud patterns, emerging attack vectors, and business needs into clear product strategies and priorities
- Partner with Data Science and Analytics to define model objectives, evaluate model and feature performance, and improve detection
- Determine appropriate fraud decision thresholds and rules based on data and business objectives
- Establish and monitor metrics including fraud loss rates, detection accuracy, false-positive rates, customer conversion, and authentication success
- Improve data and infrastructure needed for effective fraud decisions
- Collaborate on fraud detection models, rules, feature infrastructure, and decisioning systems
- Translate ambiguous fraud and authentication problems into clear product requirements
- Lead cross-functional engineers and partners to deliver the roadmap
- Prioritize initiatives based on customer impact, fraud exposure, business value, technical complexity, and data
- Improve the scalability and reliability of Tala’s fraud and authentication infrastructure
- Drive initiatives from strategy and discovery through launch, measurement, and iteration
- Investigate fraud incidents and emerging fraud patterns and turn lessons into proactive product and system improvements
- Build partnerships across Product, Engineering, Data Science, Analytics, Lending, Finance, Customer Care, Marketing, and Legal
- Communicate complex fraud and risk concepts to technical and non-technical stakeholders
- Manage external vendors and technology partners supporting fraud, authentication, identity, or risk capabilities
- Create alignment across distributed global teams and drive decisions amid incomplete or ambiguous information
Requirements:
- 5+ years of Product Management experience, with experience owning complex technical products or platforms
- Proven experience building or managing products related to fraud, risk, authentication, identity, KYC, account security, payments, lending, or financial crime
- Experience partnering closely with Engineering and Data Science to build fraud detection, risk decisioning, authentication, or identity solutions
- Experience using data and metrics to make product decisions and measure outcomes
- Experience managing fraud incidents, emerging fraud patterns, or other high-impact risk events
- Ability to translate complex and ambiguous problems into clear product requirements and actionable roadmaps
- Experience managing external vendors or technology partners
- Strong cross-functional leadership and communication skills
- Comfort operating in a fast-paced, distributed, and highly collaborative environment
Benefits:
- Full-time employment
- Remote-first approach
- Access to office hubs in Santa Monica, Nairobi, Mexico City, Manila, and Bangalore
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