Senior Product Manager, Network & Observability Platforms
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Job Description
Senior Product Manager responsible for product vision and roadmap for network operations platform at Command|Link. Collaborating with technical teams to enhance product offerings and support revenue growth objectives.
Responsibilities:
- Own the product vision, roadmap, and prioritization for internal products supporting network provisioning, monitoring, and observability.
- Partner closely with network engineering, DevOps, and platform teams to align technical execution with business and revenue priorities.
- Work with GTM, Sales, Customer Success, and Finance to understand how platform capabilities impact customer acquisition, retention, expansion, and margin.
- Translate reliability, visibility, and automation initiatives into clear revenue outcomes such as reduced churn risk, faster onboarding, improved SLAs, and support for new product offerings.
- Lead internal GTM motions for platform capabilities, including launch planning, enablement, adoption metrics, and stakeholder communication.
- Define success metrics that go beyond uptime; tracking adoption, operational efficiency, incident impact, and revenue influence.
- Drive prioritization decisions across competing engineering investments, balancing short-term revenue needs with long-term platform scalability.
- Act as the connective tissue between engineering execution and executive-level business goals, clearly communicating tradeoffs and outcomes.
Requirements:
- 5+ years of product management experience, owning roadmaps for technical or platform products.
- Demonstrated experience partnering with GTM teams and aligning product execution to revenue goals.
- Prior product experience in networking, observability, infrastructure, or operational platforms.
- Strong understanding of how platform capabilities support customer value, pricing, packaging, and go-to-market strategies.
- Proven ability to influence engineering priorities toward business outcomes without direct authority.
- Comfort defining and tracking KPIs that connect technical investments to revenue and customer impact.
- Excellent communication skills across engineering, GTM, and executive stakeholders.
Benefits:
- Room to grow at a high-growth company
- An environment that celebrates ideas and innovation
- Your work will have a tangible impact
- Flexible time off
- Fun events at cool locations
- Employee referral bonuses to encourage the addition of great new people to the team
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