Senior Product Manager
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Job Description
Sr Product Manager managing AI-driven merchant risk analysis platforms at LegitScript. Leading product development and collaborating with cross-functional teams to enhance decision automation.
Responsibilities:
- Define and communicate product vision and strategy for AI-driven merchant risk analysis and decision automation.
- Lead development of a platform that automates data collection from merchant websites, marketplaces, and external sources.
- Drive product strategies that increase auto-evaluated and auto-published case volume while maintaining defined quality and compliance metrics.
- Collaborate closely with data science teams to productionize models for content analysis, prohibited product detection, and risk classification.
- Design and evolve human-in-the-loop decision frameworks, including confidence thresholds, escalation paths, and analyst overrides.
- Define and track success metrics including automation rate, analyst time savings, precision/recall, and override rates.
- Work in a semi-fused product and engineering environment, participating in sprint planning, backlog prioritization, and delivery execution.
- Partner with research and data integrity teams to translate regulatory requirements into scalable product capabilities.
- Act as a primary point of contact for product-related questions, clearly translating technical and analytical concepts to non-technical stakeholders.
Requirements:
- 8+ years of product management experience, preferably in B2B SaaS, fintech, regtech, or trust & safety environments.
- Demonstrated experience building AI/ML-powered systems that automate or augment expert decision-making.
- Strong understanding of risk analysis, content moderation, or compliance workflows.
- Proven ability to balance automation goals with quality, auditability, and regulatory expectations.
- Experience working cross-functionally with engineers, data scientists, analysts, and compliance professionals.
- Excellent written and verbal communication skills with the ability to influence senior stakeholders.
- Strong analytical mindset with experience defining and monitoring operational and quality KPIs.
- Strong foundation in Databricks preferred
- Living proximity to Portland, OR, preferred
Benefits:
- Multiple Medical, Dental & Vision plans
- 401k with company match and immediate vesting
- Generous paid time off package and 11 paid holidays
- And much more!
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