Senior Product Manager
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Job Description
Senior Product Manager leading product initiatives at Nema Health, enhancing virtual care solutions. Collaborating with cross-functional teams to drive measurable improvements in patient experience and operational efficiency.
Responsibilities:
- Build a deep understanding of Nema’s care model, patient journey, and operational workflows
- Map the current-state systems across growth, care delivery, and billing/RCM
- Ship scoped workflow improvements through no-code/configuration-based implementations
- Use rapid experimentation to validate hypotheses, uncover bottlenecks, and drive measurable improvements in conversion, experience, and operational efficiency
- Own end-to-end product initiatives with measurable impact on care and business KPIs
- Partner with clinical, growth, and operations teams to surface insights and test improvements
- Introduce new tools or vendor capabilities as part of the product toolkit
- Establish documentation and decision frameworks to keep teams aligned and moving
- Own roadmap outcomes across at least one core business domain
- Scale solutions from MVP into durable systems and operations
- Deepen our product architecture
- Help shape future decisions around bringing more engineering in-house as we evolve the tech stack
Requirements:
- 4–6+ years of product experience with a track record of shipping thoughtful, user-centered products
- Have experience in early-stage healthcare delivery startups
- Have operated in environments with high ownership and broad cross-functional surface area (e.g., growth, ops, data, clinical)
- Are comfortable working within a modern assembled tech stack—integrating and configuring third-party tools, not just building everything from scratch
- Enjoy designing and implementing workflow solutions using no-code/low-code, analytics, and AI-enabled tooling
- Are a structured thinker who can connect patient/provider needs to operational workflows and business outcomes
- Communicate clearly, write well, and bring clarity to complex cross-functional work
- Bring curiosity, humility, and an experimental mindset—test > learn > iterate
Benefits:
- PTO
- healthcare stipend
- 401(k) with matching
- annual education stipend
- annual “work from home” stipend
- paid parental leave
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