Senior Sales Operations Specialist
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Job Description
Senior Sales Operations Specialist optimizing processes and enhancing data quality for MCCi's revenue engine. Mentoring team members and leading initiatives to improve the sales experience.
Responsibilities:
- Oversee proposal, quote, and contract creation and workflows to ensure timely and accurate delivery
- Maintain and optimize sales enablement tools, templates, and documentation
- Collaborate with Product and Marketing teams to align messaging, pricing, and go-to-market strategies
- Lead training and mentorship to Sales Operations and Sales team members on tools and processes
- Lead cross-departmental initiatives to streamline workflows, enhance operational efficiency and assist with investigating errors and other issues
- Develop and maintain performance dashboards and tracking to measure sales/sales ops effectiveness
- Identify process gaps and lead projects to implement scalable improvements
- Act as a trusted liaison between Sales, Marketing, Finance, and Client Success
- Ensure seamless communication of contract, pricing, and proposal data across internal systems
- Assist in bid responses and cooperative purchasing contracts
- Support Sales Operations staff members to ensure all sales operations tasks are handled effectively
- Ability to assist Director, as needed
Requirements:
- 4-6 years' experience in Sales Operations, Sales Enablement, or a related analytical role
- Advanced proficiency in Microsoft Excel and data analysis tools (Power BI preferred)
- Bachelor's Degree in Business or Communications preferred, equivalent work experience in lieu of a degree
- CRM, RFPIO and Connectwise experience a plus
- RFP, RFI and bid experience a plus
- Sales experience a plus
- Strong organizational and prioritization skills, with the ability to balance detail orientation with strategic perspective
- Exceptional communication and presentation skills across technical and non-technical audiences.
- Demonstrated leadership ability to manage complex projects and mentor junior team members.
- Highly organized, detail oriented, adaptable, and capable of managing multiple priorities in a fast-paced environment.
- Business acumen with understanding of forecasting, revenue recognition, and pricing models.
- A solutions-oriented mindset, with a track record of driving initiatives that improve accuracy, efficiency, and scalability.
Benefits:
- WE ARE APPROACHABLE.
- WE TRUST YOU.
- WE EMBRACE TECHNOLOGY!
- WE DRESS COMFORTABLY.
- WE ARE KIND.
- WE ENJOY OUR TEAM.
- WE VIRTUALIZE EVERYTHING.
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