Senior Salesforce Administrator
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Job Description
Salesforce Administrator managing and customizing the Salesforce platform for business needs. Involves user management, data integrity, reporting, and training in a remote work environment.
Responsibilities:
- Platform management: Configure and customize the Salesforce platform, including creating fields, page layouts, record types, and custom objects;
- User and security management: Create new users, manage roles, profiles, and permissions, and ensure data security and integrity;
- Reporting and analytics: Develop and maintain reports and dashboards to generate insights and track business goals;
- Automation: Design and maintain automated processes using tools such as Flow Builder;
- Support and training: Serve as the primary point of contact for support requests and provide training to ensure proper platform usage;
- Data quality: Perform data maintenance, including cleansing and duplicate elimination;
- System updates: Stay up to date with new Salesforce releases and features and implement them as needed;
- Other routine tasks related to the area.
Requirements:
- Proficiency in Salesforce Administration, including user management, configuration, and data security;
- Strong problem-solving skills to translate business requirements into technical solutions;
- Excellent communication and interpersonal skills for collaborating with stakeholders and training users;
- Proactive attitude toward continuous platform improvement and adherence to best practices;
- Experience with tools such as Flow Builder, formula fields, and other platform features;
- Required: Salesforce certification;
- Required: Bachelor’s degree.
- 🌎 Language: Advanced conversational English (There will be an interview stage in this language).
Benefits:
- ✔️ Medical insurance for employees and dependents with national coverage (Bradesco or Unimed);
- ✔️ Dental insurance with national coverage;
- ✔️ Meal voucher or food voucher (employee's choice);
- ✔️ Childcare allowance;
- ✔️ Life insurance for employees and dependents;
- ✔️ Gympass for employees and dependents;
- ✔️ EAP (Employee Assistance Program) offering financial assistance, legal assistance, social assistance, and psychological support (24/7);
- ✔️ Discounts and special rates at partner universities (Mackenzie, SENAC, FIA, FIAP and BBS Business School) and language schools (CNA, Cultura Inglesa, Wizard, CCAA, Indeed);
- ✔️ Discounts on fee packages and special rates with Itaú and Bradesco banks;
- ✔️ Payroll-deductible loan option, with repayments deducted directly from salary;
- ✔️ Reimbursement program for certain external certifications;
- ✔️ Training: Company offers an online and in-person training and development platform covering soft skills, technologies and domains across more than 15,000 topics;
- ✔️ Long-service awards: Company recognizes employees' commitment and loyalty at 3, 5 and 10 years and every 5 years thereafter;
- ✔️ Employee referral bonus — receive a bonus for each successful hire;
- ✔️ Fit4Life - Program to encourage physical exercise among employees, with scheduled online functional training sessions;
- ✔️ International opportunities: Depending on your skills and business needs, you may be eligible to apply for positions abroad (within and outside Latin America);
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