Senior ServiceNow Developer – ITSM
Posted 55mins ago
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Job Description
Senior ServiceNow Developer at iTech AG designing and enhancing ServiceNow solutions. Collaborating in Agile environments to support federal programs and ensure compliance with standards.
Responsibilities:
- Design, develop, and configure ServiceNow solutions to support federal program requirements
- Build and maintain custom applications, workflows, business rules, and UI policies
- Develop and enhance ServiceNow ITSM functionality
- Design, develop, and support ServiceNow portals and web-based user experiences
- Collaborate with ServiceNow Architects to implement scalable, standards-based solutions
- Participate in Agile and SAFe ceremonies
- Perform code reviews and ensure adherence to development standards
- Support platform upgrades, patching, and performance tuning
- Troubleshoot and resolve ServiceNow defects and production issues
- Ensure configurations and customizations align with federal standards and best practices
- Contribute to technical documentation and knowledge sharing across the team
- Support and enhance ITSM knowledge enablement.
Requirements:
- 5+ years of hands-on ServiceNow development experience
- Strong experience developing custom ServiceNow applications
- Hands-on experience with ServiceNow portal development (Service Portal and/or UI Builder)
- Proficiency with ServiceNow scripting (JavaScript, Glide APIs)
- Experience working in Agile or SAFe delivery environments
- Bachelor’s degree
- ServiceNow CSA and CAD or CIS certification
- ServiceNow Certified Implementation Specialist (CIS): CIS – IT Service Management (ITSM)
- Strong experience with Service Portal, UI Builder, and user experience design
- Experience configuring ITSM module
- Familiarity with ServiceNow data model and performance optimization
- Strong problem-solving, communication, and collaboration skills.
Benefits:
- iTech AG is an Equal Opportunity Employer.
- Committed to providing reasonable accommodations.
- Ability to obtain and maintain a Public Trust security clearance.















