Senior ServiceNow Developer – Electronic Health Records
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior ServiceNow Developer modernizing the Indian Health Service electronic health records platform. Building ITSM workflows, reporting, integrations, and automation for a federal healthcare program.
Responsibilities:
- Set up and maintain the ServiceNow instance for the IHS Electronic Health Records Modernization program
- Develop, configure, and maintain custom ITSM reports, dashboards, and KPIs
- Build and customize applications, workflows, Business Rules, UI Policies, and Client Scripts
- Define and create reports, dashboards, and data analysis products with end users, stakeholders, and management
- Customize user interfaces, forms, and workflows
- Script and automate processes, data imports, and report generation
- Integrate ServiceNow with other systems using REST/SOAP APIs
- Perform platform health checks, upgrades, and user/role management
- Ensure solutions follow ServiceNow best practices and platform governance
- Provide end-user support and troubleshoot integrated processes and platform functionality
- Participate in technical process reviews, postmortems, and continual process improvement
- Maintain current ServiceNow and industry certifications and obtain additional certifications
Requirements:
- Bachelor’s degree (additional work experience can be used in lieu of a degree)
- 5+ years of experience supporting cloud deployment and maintaining cloud solutions
- Strong proficiency with ServiceNow ITSM and SPM modules
- Proficiency with ServiceNow Reporting and Performance Analytics (PA)
- Exposure to Import Sets, Transform Maps, and the CMDB
- Experience with REST/SOAP APIs
- Understanding of ACLs, UI Policies, and Business Rules
- Ability to analyze requirements, troubleshoot issues, and develop effective solutions
- Ability to identify, understand, document, and create functionality aligned with customer value streams
- Organizational and time management skills in a rapid software development environment
- Ability to learn new technologies quickly
- Good communication skills with technical and non-technical stakeholders
- Effective analytical, problem-solving, and debugging skills
- Must be able to obtain a Public Trust Level 5 clearance
- Ability to travel up to 25% of the year, if needed
- 8+ years of relevant analyst experience (desired)
- Experience supporting a federal contract program manager (desired)
- Experience with additional ServiceNow modules beyond ITSM and SPM (desired)
- Ability to manage changing priorities (desired)
- Ability to communicate effectively with internal/external teams and customers (desired)
- Ability to produce high-quality documentation (desired)
Benefits:
- Full-flex work week
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team
- Paid education and certifications
- Professional growth opportunities
- Cutting-edge technology learning opportunities
- Paid vacation and holidays
- Medical plan options, including plans with Health Savings Accounts
- Dental plan options
- Vision plan
- Paid sick and personal time
- Paid parental, military, bereavement, and jury duty leave
- Up to 160 hours of paid family leave in a rolling 12 month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
Similar Jobs
Senior ServiceNow Developer – Secret Clearance
Senior ServiceNow Developer building secure ServiceNow HRSD, SPM, WSD, and App Engine solutions. Supporting U.S. Army Research Laboratory modernization in a DoD environment.
Experienced ServiceNow Architect – Contractor
ServiceNow Architect advising customers on scalable ServiceNow solutions, roadmaps, and automation. Exploring AI capabilities while guiding delivery teams for Sofigate, a business technology transformation company.
ServiceNow Consultant
ServiceNow Consultant delivering ServiceNow business automation solutions for Sofigate customers. Supporting agile projects, platform innovation, and existing customer instances.
ServiceNow VR Configuration Compliance Consultant
ServiceNow SecOps consultant designing configuration-compliance and security integrations for Windward Consulting. Delivering scalable solutions, dashboards, and workflows for enterprise and government clients.
Senior ServiceNow Developer
Senior ServiceNow developer architecting ITAM, CMDB, integrations, and asset workflows. Supporting GDIT’s technology and mission services for U.S. government, defense, and intelligence customers.
Principal ServiceNow Developer
ServiceNow Principal Developer advancing ITSM workflows, integrations, automation, and governance. Supporting GDIT’s technology and mission services for U.S. government, defense, and intelligence customers.
Lead ServiceNow Developer – Secret Cleared
Lead ServiceNow architect designing secure, scalable platform solutions for ICF’s government and commercial clients. Driving integrations, compliance, delivery, client growth, and technical mentorship.
ServiceNow Architect
ServiceNow Architect designing secure enterprise ServiceNow platforms for Improvix Technologies’ federal IT modernization programs. Leading integrations, releases, governance, and technical teams.
ServiceNow Developer
ServiceNow Developer configuring and administering ServiceNow ITSM, ITOM, and CMDB platforms remotely. Designing workflows, automating processes, and managing upgrades, releases, data governance, and service mapping.
ServiceNow Developer
Contract Senior ServiceNow Developer designing, customizing, and integrating ServiceNow solutions. Delivering secure, scalable enterprise applications for Cypher Consulting Europe.
Principal ServiceNow Developer
ServiceNow Developer Principal designing and integrating ITSM applications for GDIT, a government technology and professional services company. Leading technical solutions, customer demos, and process improvements.
Senior ServiceNow Developer – IT Asset Management, HAM Pro, SAM Pro
Senior ServiceNow Developer building HAM Pro and SAM Pro solutions for Miratech, a global IT services and consulting company. Automating asset workflows, integrations, and enterprise ITSM operations.
Senior ServiceNow Developer – IT Asset Management, HAM Pro, SAM Pro
Senior ServiceNow Developer building HAM Pro, SAM Pro, catalog, workflow, and integration solutions. Supporting digital transformation and IT asset governance for Miratech’s global enterprise clients.
Senior ServiceNow Developer, IT Asset Management – HAM Pro, SAM Pro
Senior ServiceNow Developer building HAM Pro and SAM Pro solutions for Miratech’s global enterprise clients. Automating asset workflows, integrations, Service Catalog, and ITSM processes.
Senior ServiceNow Developer, IT Asset Management – HAM Pro, SAM Pro
Senior ServiceNow Developer building HAM Pro and SAM Pro solutions for Miratech, a global IT services company. Automating asset workflows, integrations, governance, and ITSM operations.
Senior ServiceNow Developer – IT Asset Management, HAM Pro, SAM Pro
Senior ServiceNow Developer building HAM Pro, SAM Pro, Service Catalog, and integration solutions. Supporting digital transformation projects for Miratech’s global enterprise clients.
Senior ServiceNow Developer – IT Asset Management, HAM Pro, SAM Pro
Senior ServiceNow Developer building HAM Pro and SAM Pro solutions for Miratech, a global IT services and consulting company. Automating asset lifecycles, integrations, and ITSM workflows.
Senior GRC Automation Consultant – ServiceNow, Archer
Senior GRC consultant automating telecom governance workflows with ServiceNow and Archer. Improving AI-enabled intake, routing, dashboards, and compliance services.
ServiceNow Developer
ServiceNow developer building CMDB, ITSM, and asset-management solutions for SAIC, a mission technology integrator. Configuring workflows, integrations, and catalog features for defense and enterprise clients.
Principal Technical Consultant – ServiceNow
Principal Technical Consultant liderando soluções complexas e escaláveis em ServiceNow. Consultoria técnica para transformação digital, integrações e governança empresarial.