Senior ServiceNow Project Manager
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Job Description
Senior Project Manager responsible for managing technical projects at ESM Project Management in India. Leading project execution and overseeing project management processes for client satisfaction.
Responsibilities:
- The Senior Project Manager is responsible for management of assigned technical projects.
- The Senior Project Manager executes day-to-day management of assigned project segments.
- The Senior Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort.
Requirements:
- PMP (Project Management Professional) certification is a requirement
- Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects
- Knowledgeable of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies
- Knowledgeable of industry project management best practices (i.e., Project Management Body of Knowledge - PMBOK)
- Knowledgeable of the company's products and services
- Solid understanding of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation) and the correct project application
- Excellent analysis, problem-solving, team, conflict management, and time management skills
- Strong verbal and written communication skills
- Possess advanced skills in the use of project management software
- Demonstrate ability to manage project budgets and timelines
- Must be adept with the use of negotiation techniques to reach agreement when there are widely differing viewpoints
- Effectively facilitate interaction with executive level clients
- Able to consistently set clear expectations, manage team performance, and build high morale among team members
- Successfully maintain confidentiality and carry out assignments that are sensitive in nature.
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